Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/16220956/

Досвід роботи

Sales manager

з 04.2024 по 12.2024 (9 місяців)
Seedex Exchange and Logistics, Remote (Transportation and logistics)

•Taking inbound calls of potential clients/customers.
•Convincing potential customers to use our service.
•Proactively process all sales requests received through lead generation and other campaigns Developing and converting leads into new opportunities.
• maintaining information about leads and customers in the CRM system at
all stages of communication and with a constant assessment of the status
of goal achievement. Identifying new Sales opportunities to generate
greater value for the company.
• Tracking and analyzing sales statistics based on key quantitative metrics
Handling and resolving customer complaints regarding a product or
service Serving as the face of the organization to internal and external
partners Making data-informed decisions to drive performance and
resource allocation Developing and maintaining relationships with key
clients

Customer support representative

з 01.2024 по 04.2024 (4 місяці)
Orthodontics experts, USA, Remote (Medicine, pharmacy)

Taking incoming calls and booking appointment for braces Providing information about pricing
solving all customers related problems

Sales manager

з 03.2023 по 01.2024 (11 місяців)
Pride car shipping company, USA (Auto business and auto service), Remote (Auto business and auto service)

• Converting of leads into new customers
• Tracking of Cars from pick-up location to Delivery point.
• Taking calls from customers to help link them with carriers (Transport
Companies)
• Inputting of clients information into CRM system.
• Providing quotes to customers through phone calls.
• Processing customer’s payments.
• Managing carriers by making sure a customer’s car is picked up on time
and delivered safely at their door step.
• Providing customers with all the necessarily information they need.
• Resolving customer’s complaints on the phone.
• Posting of Cars on Central Dispatch.
• Generating Reports.
• Dispatching of orders.

Recruiter

з 12.2022 по 03.2023 (4 місяці)
Kings of Transportation, Remote (Transportation and logistics)

• Sourcing and attracting drivers for job opening
• Reviewing drivers commercial license (CDL)
• Managing the recruitment process and ensuring a positive candidate
experience
• Making hiring decisions and extending offers

Customer service representative

з 11.2021 по 12.2022 (1 рік 2 місяці)
Mack’s Moving company, Remote (Transportation and logistics)

Responsibilities
• Taking incoming calls from customer
• Taking inventory from customers
• Booking customers
• Inputting customers information into the CRM(Smart moving and
others moving CRM)
• calling incoming leads
• Giving quote and estimate to customers about their moves
• closing Deals.

Customer support representative

з 01.2021 по 11.2021 (11 місяців)
Premier source LLC, Remote (Finance, banking, and insurance)

• Received incoming calls from clients and answered questions about final
expense plans.
• Qualified clients based on their needs and eligibility criteria.
• Provided excellent customer service and support.
• Excellent communication and interpersonal skills

Освіта

Administrative Management, kiev

Management department, Kyiv
Вища, з 2016 по 2019 (3 роки)

Знання і навички

• Stress resistance
• Data management
• Microsoft Copilot
• Goodwill
• Management of CRM

Знання мов

Англійська — вільно