Vincent

VINCENT TOCHUKWU ORAEKWUTE
REMOTE SALES | CUSTOMER SERVICE | LOGISTICS | COPYWRITING | VIDEO EDITING
Abuja, Nigeria | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
Versatile professional with experience across sales, customer service, logistics coordination, dispatch operations, copywriting, digital marketing,
technical support and video editing. Experienced in customer engagement, carrier/driver communication, record keeping, issue resolution and service
delivery. Currently working as a Laptop/Phone Sales Agent and Technician while providing freelance video-editing and copywriting services. Proficient in
Adobe Premiere Pro and CapCut, with experience editing podcast and social-media content. Comfortable working independently in remote
environments, managing multiple priorities and meeting deadlines.

CORE COMPETENCIES
Sales: Consultative Selling, Lead Generation, Customer Acquisition, Product Positioning, Negotiation, Cross-Selling, Objection Handling, CRM
Customer Service: Customer Support, Complaint Resolution, CRM, Email/Chat/Social Media Support, Customer Retention
Logistics: Shipment Coordination, Carrier/Driver Communication, Order Tracking, Route Coordination, Scheduling, Documentation
Creative: Copywriting, Advertising Copy, Product Descriptions, Sales Messages, Social Media Content, Podcast & Short-Form Video Editing
BRISK EAGLE TECH — Abuja, Nigeria
Laptop & Phone Sales Agent / Technician | November 2025 – Present
• Engage customers to understand technology needs, budget and intended use before recommending suitable laptops and smartphones.
• Explain technical specifications, features and benefits in clear, customer-focused language to support purchasing decisions.
• Use persuasive communication, product positioning and objection handling to convert enquiries into sales.
• Respond to customer enquiries through digital channels and provide accurate product information.
• Prepare product descriptions, sales messages and promotional content for technology products.
• Provide basic technical support and troubleshooting for laptops and mobile devices and assist with after-sales needs.
• Maintain professional customer relationships that encourage repeat business and referrals.
FREELANCE VIDEO EDITOR — Remote
Video Editor / Content Creator | 2026 – Present
• Edit podcast videos and social-media content using Adobe Premiere Pro and CapCut.
• Perform cutting, sequencing, transitions, audio synchronization, colour adjustments and final export.
• Transform raw podcast footage into structured, audience-friendly videos and create short-form social content.
• Follow client briefs, communicate on revisions and deliver projects according to agreed requirements.
FREELANCE COPYWRITER & DIGITAL CONTENT CREATOR — Remote
Copywriter / Sales Content Creator | 2025 – Present
• Write persuasive sales copy, product descriptions, advertising copy, sales messages and social-media captions.
• Communicate product features, benefits and value in customer-focused language.
• Adapt tone and messaging to the target audience, product and communication platform.
BOZMANFX LLC / RHENUS CONTRACT LOGISTICS
Logistics Manager | January 2024 – June 2024
• Created and maintained databases for tracking customer orders, shipments and deliveries.
• Maintained accurate records of orders, shipments, invoices and bills of lading.
• Developed and maintained carrier relationships to negotiate competitive rates and service levels.
• Communicated with carriers and customers to resolve shipment-related issues efficiently.
• Followed up on deliveries and maintained relationships with previous customers through reliable service.
LTE CAPITAL
Customer Service & Sales Representative | January 2023 – December 2023
• Utilized CRM tools to track customer interactions and issues, contributing to a 25% improvement in first-contact resolution.
• Managed enquiries, requests and complaints via telephone, email, chat and social media, contributing to a 20% increase in customer satisfaction.
• Identified customer needs and recommended relevant products and services.
• Cross-sold products and services, contributing to a 15% increase in sales.
• Maintained customer records and followed up on outstanding issues.
MOVE-IT DISPATCH SERVICES
Logistics Dispatcher | January 2022 – December 2022
• Monitored customer delivery schedules to ensure compliance with established timelines.
• Assisted drivers with route obstacles to support timely delivery of loads and vehicles.
• Coordinated with logistics managers to assign qualified drivers to customer shipments.
• Communicated delivery schedules, shipment status and updates to customers.
• Monitored transportation activities and followed up on delivery progress.

EDUCATION
University of Maiduguri — Nigeria | B.Sc. Biochemistry | 2015
Kharkiv National University of Economics — Ukraine | Academic Programme / Studies | 2019 – 2021

CERTIFICATION & TECHNICAL SKILLS
Certification: International Computer Driving Licence (ICDL), 2016
Video: Adobe Premiere Pro, CapCut | Sales/CRM: Customer engagement, CRM, negotiation, cross-selling | Writing: Copywriting, advertising, product
descriptions, sales messaging | Computer: General computer operations and digital productivity tools

LANGUAGE
English — Advanced

PORTFOLIO
Copywriting: https://docs.google.com/document/d/1ZwGz6yXUlomzxrZzDaCsnqJgEGUUT9GWnZOWc6TwjPY/edit?usp=drivesdk

Vincent Tochukwu Oraekwute — Professional CV Page 1

Video Editing: https://drive.google.com/file/d/1xCE7NRNy34lJAEgYUUU5Co6zgzR3pqQc/view?usp=drivesdk

TARGET REMOTE POSITIONS
Remote Sales Representative | SDR | BDR | Customer Service Representative | Customer Support Specialist | Logistics Coordinator | Dispatcher |
Logistics Specialist | Copywriter | Content Writer | Video Editor | Social Media Content Creator

Vincent Tochukwu Oraekwute — Professional CV Page 2