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Support manager

Розглядає посади:
Support manager, Project coordinator, Project manager, Operations manager
Вік:
31 рік
Місто проживання:
Івано-Франківськ
Готовий працювати:
Івано-Франківськ, Калуш

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Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

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Рroject Manager | Operational & Process Improvement Projects
Ivano-Frankivsk, Ukraine | Full-time
Professional Summary
Project Manager with 9 years of experience in a manufacturing environment, including 3+ years leading a production unit of up to 80 people. Experienced in planning and coordinating multiple parallel workstreams, managing resources and priorities, implementing process improvements, and driving operational changes from idea to full execution. Strong in cross-functional coordination, capacity planning and data-driven decision-making. Used to working under changing requirements, limited resources and tight deadlines while consistently delivering measurable results.
Work Experience
Production Unit Lead / Operational Project Manager
Children’s Toys Manufacturing | 2023 – Present
• Led a production unit of up to 80 people, including 10 team leaders.
• Planned and coordinated resources, workload and priorities across multiple parallel production streams in a high-mix environment.
• Identified bottlenecks and delivered process improvement initiatives focused on workload balancing, reducing idle time and increasing throughput.
• Implemented tooling and equipment solutions that reduced manual operations and improved productivity.
• Redesigned the production reporting system with automated calculations, cutting report preparation time from 1–2 days to 1–4 hours.
• Introduced a unified order planning tool (volume, deadlines, responsible teams), improving visibility and execution control.
• Coordinated cross-functional collaboration across supply, warehouse, sales, quality and technology teams to resolve issues and keep orders on track.
• 2025 result: average plan fulfillment — 114%, peaking at 129% in individual months.
Quality Control Engineer | 2020 – 2023
• Organized and structured quality control activities across production stages.
• Developed control methods, checklists, fixtures and reporting tools.
• Investigated root causes of defects and coordinated corrective actions with production and technology teams.
Process Engineer | 2017 – 2020
• Developed process documentation and work instructions.
• Optimized operations and implemented fixtures / small-scale automation.
• Conducted time studies and established production standards.
Core Competencies
• Project & Change Management
• Resource & Capacity Planning
• Workstream & Priority Management
• Cross-functional Coordination
• Process Optimization & Bottleneck Elimination
• Operational Problem Solving
• Data-driven Decision Making (Plan-Fact, Productivity Analysis)
• Excel / Google Sheets (formulas, pivot tables, automated calculations)
• 1C — Production Operations
• Process Standardization & Continuous Improvement
Education
Ivan Franko National University of Lviv
Master’s Degree in Chemistry | 2011–2017
Languages
Ukrainian — Native
Russian — Fluent
English — A2–B1

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