Оля

OLHA LUTCHYN

About Me
Luxury hospitality professional with international experience across
luxury resorts, private islands, and five star city hotels in the
Maldives and Middle East. Skilled in providing bespoke, discreet,
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and emotionally intelligent service to VIP and UHNW guests.
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WORK EXPERIENCE
E.Ciolka 5, Warsaw, Poland
Private Client Experience Consultant |
Wellness & Hospitality
2021 - present
Facilitated boutique wellness retreats for international guests.
EDUCATION Organized private group travel experiences, overseeing logistics and
guest care.

Bachelor degree Raffles Maldives Meradhoo
College of Physical Education
National University of Physical Senior Butler/ Acting butler
2011-2016 manager (pre-opening)
November 2019-January2021
Supported butler team coordination and service alignment to
Raffles brand and LQA standards.
Assisted with training and onboarding of new butlers.
Delivered bespoke 24/7 VIP service, managing complex
SKILLS itineraries, in villa dining, and private events.

Velaa Private Island, Maldives
Ability to streamline processes and
SPA receptionist/ Fine dining restaurant hostess
exceed organizational goals February2018-October2019/November2022-May 2023
Strong communication & Manage spa and restaurant reservations, coordinating
interpersonal skills schedules to ensure smooth operations.
Welcome and assist guests, providing exceptional first
Micros POS, Opera PMS
impressions and personalized service.
Exceptional attention to detail and
Handle guest inquiries, special requests, and complaints.
multitasking ability Process guest billing and payments. Prepare and maintain daily,
weekly, and monthly operational reports for management
review.
LANGUAGE
Grand Sheraton Doha, Qatar
Guest experience agent/Receptionist
English 2017-2018
Russian Oberoi Al-Zorah, UAE (pre-opening)
Ukrainian Guest experience agent/Receptionist