Данило

DANYLO KULYNYCH
PRODUCT EXPERT

CONTACT PROFILE

[відкрити контакти](див. вище в блоці «контактна інформація») Results-driven professional with extensive experience in Wealth Management,
actively seeking challenges to further professional development and growth.
[відкрити контакти](див. вище в блоці «контактна інформація») Possesses a strong understanding of team principles and collaboration to achieve
goals.

V. Chornovola avenue 99.63. Lviv,
Ukraine, 79020 WORK EXPERIENCE
Product Expert
Support Your App 2024/12-Now
Created project related documentation, SOP, RB
SKILLS Conducted trainings for team members and newcomers
Created weekly reports
MS Office
Provided monthly QA sessions
SAP
Improved team time per request rate
Data Entry Prepare Performance Improvement Plans (PIP) for underperforming team
Customer Support members
Record-keeping & Documentation Handle multiple clients and projects simultaneously while maintaining high-
quality support
Negotiation
Interpersonal Skills Accounting operator
Processing Transactions Nestle Business Service Lviv 2024/05-2024/11
Check Issuance Provided Account reconciliation
Reconciliation Provided Account clearing.
ZenDesk Gathered data on daily basis for clients
Provided monthly reports to clients
Slack
Improved communication with third-party vendors to enhance the quality and
consistency of their reports.

Investment Representative
EDUCATION BMO Harris Bank (Canada) 2022/10- 2024/04
September 2020-June 2021 Gathered data and provided daily, weekly, monthly reports and created MECH
entries based on the reports.
Finances, Accounting and Insurance,
Reviewed and edited Unit Reconciliation reports.
Technical college of National University
Achieved a 30% reduction in the time required for check issuance.
"Lviv Polytechnic", Lviv, Ukraine
Streamlined entry processing and bill payments, reducing processing time.
Resolved discrepancies in financial data and worked to ensure data integrity.
Software Engineering, Technical college Improved communication with third-party vendors to enhance the quality and
of National University "Lviv Polytechnic" consistency of their reports.
Lviv, Ukraine
Teacher
September 2018-June 2021
IT Step Lviv 2020/03-2022/06

Computer Science, "Lviv Polytechnic" Lviv, Taught children how to start using computer
Ukraine Taught children how to create websites using different technologies
Taught children how to use different coding languages
September 2021 -June 2023 Taught children how to use MS Office pack

Internship Student
KredoBank 2021/04-2021/06
LANGUAGES Executed customer transactions, including deposits, withdrawals, money orders
and checks.
Ukrainian Assisted with the monthly external audits to ensure these are performed timely
and accurately
English Supported cross-functional projects managed in operation with other functions
Maintained high volume of calls to meet demands of busy group