Зоряна

Zoryana Shchyrba

PHONE:
UA [відкрити контакти](див. вище в блоці «контактна інформація»)

EMAIL:
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Trainings & Certifications
«Communication Skills»
«Time management»
«Convenience other»
«Project Management» PMB
“Project Management in IT” - Beetroot Academy
“Effective business presentation”
“Google PM Certification”
Language
English – intermediate
Polish –fluent
Ukraine - native

SKILLS
SAP, RM, SNOW, CRM K2, SF, Microsoft Office (MS Word, MS Excel, PowerPoint, PBI, Outlook, TEAMS) Social networks, Jira, Trello, Influence ctr.
Other
Steering speed boat,
Driver's license A, B + E, C

Project Manager
Profile
I am a Project Manager with a strong multidisciplinary background and over a decade of experience across project management, business process improvement, procurement digitalization, HR operations, customer onboarding, and international cooperation.
Summary

My career path spans roles in Ukraine, Poland, working with multicultural teams across Asunción, Manila, Lisbon, and Lviv. This diverse journey has shaped me into a highly adaptable professional who learns quickly, collaborates effectively, and excels in dynamic, global environments.

I bring proven expertise in:
• End‑to‑end project coordination (scope, planning, budgeting, governance, delivery, go‑live)
• Procurement digital transformation (WalkMe, e‑catalogues MRP automation, Ariba → Easy Request migration, chabot implementation)
• Continuous Improvement & Lean/Agile methodologies
• Process redesign, SOP creation, automation enablement, and workflow optimization
• Cross‑functional stakeholder management across AMS, EUR, AOA regions
• Risk management, KPI tracking, performance monitoring, and effective reporting
• HR systems management (SAP), employee life cycle operations, and payroll/time processes
• International cooperation, customer support, and educational mobility projects

I am recognized for my ability to quickly understand new environments, connect people, and drive structured execution — whether working with IT developers, HR teams, procurement experts, vendors, or external partners.

I continuously develop my skills, including completing the Project Manager in IT program at Beetroot Academy & Google PM Certification, gaining solid grounding in SDLC, WBS, estimation, Scrum ceremonies, Agile & Kanban flows, user stories, and project documentation standards.

I thrive in roles where I can merge project discipline, process logic, and people collaboration to deliver smoother operations, efficiency gains, and long‑term business value.
WORK EXPERIENCE

Nestle Business Service LLC in Ukraine
Project Coordinator

2023 - Present (Procurement Department & Support Function Department PMO)

Key Projects & Responsibilities

1. WalkMe Solution Implementation — Requestors Procurement Department (in progress)

Aligned scope and success criteria with sponsors; owned the integrated plan (scope/time/cost/user stories);

Managed vendor delivery (Charlton House Company) to produce high‑quality user stories;

Led governance, testing, and risk management to keep the project on schedule and within budget;

Drove go‑live readiness and secured sponsor approval for timely deployment;

Managed content updates for the Procurement web page, based on requests from page owners.

2. E‑Catalogues MRP Automation & Implementation — Procurement (in progress)
3. E‑Catalogues Ariba → Easy Request Migration — Procurement (in progress)

Project focus: Supporting the delivery of indirect materials through catalogs such as HP, Lenovo, Festo, Amazon, Tetra Pak spare parts, and others, while driving procurement process automation from PR to GR to enhance user experience, improve process efficiency, and reduce costs.

Project Governance & Coordination Responsibilities

Ensured effective risk and controls management, including team availability, timely escalation handling, and proper charging mechanisms;

Established clear governance structures and defined responsibilities across implementation and sustainment teams;

Set team goals aligned with stakeholder expectations and overall project strategy;

Drove teams toward achieving project targets and monitored delivery against agreed milestones;

Ensured adherence to established ways of working and project standards across all teams;

Prepared and delivered regular project progress updates and status reports for stakeholders;

Tracked team performance, monitored KPIs, and ensured timely execution of deliverables;

Managed task prioritization, identified blockers and risks, and developed mitigation or resolution plans;

Facilitated team meetings and enabled smooth, effective collaboration across cross‑functional stakeholders.

4. Chatbot Implementation - Requestors Procurement Department - completed

End‑to‑end coordination: Led the full implementation lifecycle—from gathering business requirements and drafting functional specifications to supporting the pilot go‑live phase;

Stakeholder collaboration: Worked closely with Business SMEs and development teams to validate use cases, prioritize features, and ensure alignment with procurement processes;

Delivery governance: Managed timelines, milestones, and risks; coordinated testing (UAT), tracked issue resolution, and maintained clear status reporting to sponsors.
Go‑live support: Orchestrated pilot launch readiness, facilitated user onboarding and knowledge transfer, and provided post‑deployment support and feedback capture for iterative improvement.

Nestle Business Service LLC in Ukraine
Performance/Improvement Management responsibilities in (H2R department)

2019 – 2023 (Continuous Improvement Department)

Driving system and process improvement projects across all phases, from initial assessment to full implementation;

Developing project roadmaps and action plans focused on cost‑reduction and efficiency enhancement;

Ensuring on‑time completion of projects;

Redesigning opportunity management and project selection processes, contributing to improved workflow and project prioritization.

Coaching teams in the application of business improvement methodologies and tools, including:

Agile/Lean mindset: HL Mapping, SIPOC, Affinity, Cano methods, 5s, 8 wastes, GSTD, Scrum, Kanban, Data Analytics, Daily operation meetings, etc.

Nestle Business Service LLC in Ukraine
Senior Human Resources Specialist (H2R department)

(Employee Life Cycle, Time Management & Payroll areas admin)

2015 –2023

Processing employee data in SAP, including hires, dismissals, transfers, vacation and sick leave administration, work schedules, and benefits calculation;

Preparing external and internal reports in accordance with legislation and business requirements;

Leading process testing activities and developing standard operating procedures, guidelines, and instructions;

Supporting the transition of new activities, ensuring knowledge transfer, and maintaining process stability;

Monitoring productivity, resolving issues, and handling employee and manager inquiries and complaints.

Center of International Cooperation "TAIRA"

Head Of Sales Department Providing comprehensive preparation and full support throughout the process of applying for and beginning studies abroad

2014

Executing the company’s advertising activities, such as developing website content, creating promotional materials (advertising posters, brochures, business cards), and managing promotional initiatives at industry exhibitionsж

Delivering client consultations, presenting the company’s service offerings, and preparing tailored promotional proposals for prospective and existing clientsж

Assisting and supporting customers throughout the process of traveling abroad for educational purposes, ensuring a smooth and well‑coordinated experienceж

Collaborating with universities and Polish diplomatic organizations to facilitate admission processes, academic partnerships, and international educational programs.

TRANS.EU Road Transport Platform - A digital marketplace that builds cooperation between carriers, freight forwarders, and shippers.

Security manager (Ukraine, Kazakhstan, Georgia, and Moldova Markets)

2013-2014

Conducting comprehensive verification of a company’s reliability based on user feedback and independent research;

Evaluating the company’s market position and overall credibility for potential cooperation;

Confirming the company’s legal status, official documentation, and all required certificates necessary for providing services;

Performing customer data verification and executing thorough vetting while identifying and mitigating potential risks;

CREDO Professional Development Center, Poland, Gdansk
Head of the recruiting process for an EU government-funded program aimed at reducing unemployment

2008-2012

Coordinated all recruitment stages, including application management, candidate evaluation, and interview scheduling;

Organized and supported the selection committee: candidate evaluation, shortlisting, risk assessment, and final participant announcements;

Monitoring recruitment progress and reporting status to stakeholders.

“Partner” - Law Office, Poland, Gdynia
Business Office Manager

2006-20013

Translation: financial and legal documentation;

Analyzing and searching business information;

Supporting with business correspondence;

Organizing events, business meetings, supporting partners with accommodation and transfers, etc.

EDUCATION
University of Business Administration
2007 – 2009 Master’s degree - Poland
Economic Management

University Gdansk
2005 – 2007 bachelor’s degree – Poland
Political Science