Богдана

Bohdana Honserovska
Operation Manager
[відкрити контакти](див. вище в блоці «контактна інформація»)​ [відкрити контакти](див. вище в блоці «контактна інформація»)​ [відкрити контакти](див. вище в блоці «контактна інформація»)​ Lviv, Ukraine

Profile
Operations Manager with experience in building and running operational processes across technical and
non-profit environments. Strong background in coordinating cross-functional teams, optimising workflows,
managing resources, and ensuring reliable execution of day-to-day operations. Combines technical
understanding with process-driven thinking and clear communication.

Professional experience
Python Developer (full-time)​ Feb 2023 – Aug 2023​
SoftVision
●​ Participated in the development of 3 projects, managing 2 of them in parallel.
●​ Developed an AI tool from scratch using the GPT API, increasing copywriters’ productivity by 3.
●​ Communicated with a client, gathered and processed feedback.
●​ Worked across multiple technical domains (AI, DevOps, QA, Backend, and Frontend), gaining a
broad understanding of IT roles and team workflows.
Python Developer (full-time)​ Sep 2023 – Dec 2025​
Involve
●​ Contributed to the development of 3 projects.
●​ Reviewed hundreds of Merge Requests, improving code quality and team efficiency.
●​ Delivered Soft Skills lectures for colleagues, supporting their development and team engagement.

Volunteering experience
Event & Project Manager (part-time)​ Oct 2023 – Now​
BEST Lviv
●​ Owned end-to-end delivery of large-scale educational, career-oriented, and international events.
●​ Coordinated cross-functional teams of up to 9 core members and managed up to 25 helpers.
●​ Applied Agile principles, task tracking tools, risk management strategies, RACI matrices,
retrospectives, and reflection sessions to ensure transparency and optimize team collaboration.
●​ Delivered a project with +47% revenue growth and turned a loss-making project into break-even,
increasing international participation by 50%.
●​ Currently managing an international team developing a new event for the global BEST community.
●​ Built and maintained partnerships with universities and faculty leadership.
●​ Led partnership initiatives, including the largest engineering competition in Lviv with 91 participants.
●​ Built a centralised knowledge management system covering soft skills across the entire organisation
and hard skills for 5 departments and 10 team roles, standardising the knowledge transfer.
Vice President for Human Resources (part-time)​ Jan 2024 – Jan 2025​
BEST Lviv​
●​ Led organisational operations related to recruitment, onboarding, engagement, and internal
processes.
●​ Recruited and onboarded 55 students, ensuring operational continuity and team capacity.
●​ Organised 13 internal events aimed at team cohesion and organisational culture.
●​ Developed a 3-year HR strategy informed by qualitative and quantitative insights from 40 active
members, aligning organisational needs with individual motivation and skills.
●​ Represented the organisation, supporting partnerships and long-term operational sustainability.

Education & Certifications
Bachelor's of Computer Science​ 2020 – 2024
Master’s of Computer Science​ 2024 – 2025​
Lviv Polytechnic National University

Languages
English – Upper-Intermediate Polish – Intermediate​ Ukrainian – Native