Іван

Contact Ivan Ilkiv
Phone Summary
Monitoring and Evaluation Specialist with 2.5 years of experience in
[відкрити контакти](див. вище в блоці «контактна інформація») international technical assistance programs. Proficient in the full M&E
cycle: from data collection and verification to final donor reporting.
Email Combines deep technical expertise (SQL, Google BigQuery,
automation in Looker Studio) with a strong understanding of project
[відкрити контакти](див. вище в блоці «контактна інформація»)
logic and audit processes. Proven track record in managing large
datasets, implementing data quality control systems, and providing
Address coordination and technical support to partner organizations. Focused
Lviv, Ukraine on establishing transparent, data-driven decision-making processes.

Education Experience
Expected Feb 2026 2024 - to present

Master`s degree Pact
MEL Officer
Finance, banking, and
Oversaw the implementation of M&E methodologies within partner
insurance NGOs, providing expert technical guidance to ensure strict
Open International adherence to project standards and donor compliance.
University of Human Managed the data quality assurance (DQA) lifecycle, from complex
verification of partner reports to developing advanced visualization
Development "Ukraine"
dashboards in Google Looker Studio for strategic decision-making.
Led capacity-building initiatives, designing and facilitating
2021
comprehensive training workshops to strengthen the monitoring
Manual QA Engineer and reporting competencies of sub-grantee organizations.
Okten School
2023 - 2024
2020 Pact
Bachelor`s degree MEL Assistant
Finance, banking, and Provided consultation and support to non-governmental
organizations on monitoring and evaluation issues, ensuring
insurance effective implementation of relevant methodologies and
Lviv Polytechnic National practices.
University Organized and conducted offline trainings for NGO
representatives to enhance their skills in monitoring and
evaluation.
Performed data verification, report acceptance, and data
visualization using Google Looker, ensuring accuracy and
accessibility of information for decision-making.
Expertise
2022 - 2023
Namecheap
MS Office Customer Support Representative

Providing technical support to clients in solving problems related
Google Looker to domain names, etc.
Identifying opportunities to optimize customer support processes
Agile Methodologies and making suggestions for improving service quality and
efficiency.
Checking client accounts to ensure security and compliance with
Language company rules

2019 - 2021
T+
English (B2)
Customer Service Manager
Ukrainian (native) Increasing sales and retaining the customer base;
Communicating with various internal departments of the
company;
Analyzing the market and exploring customer behavior, needs,
and preferences.