Контактна інформація

Шукач вказав телефон , ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/17207128/

Досвід роботи

System administrator

з 02.2025 по 04.2026 (1 рік 3 місяці)
Nalog.nl B.V., Дистанційно (Фінанси, банки, страхування)

Administered IT infrastructure for 50+ employees across Windows Server 2022 and
Ubuntu Server, maintaining 100% system uptime.
Managed onboarding/offboarding in Active Directory, Microsoft 365, Microsoft Azure
and 10 business applications; automated bulk user provisioning via PowerShell,
reducing manual onboarding time by ~50%.
Built and maintained monitoring stack (Prometheus + Grafana) across Hetzner servers,
Docker containers, and Windows Server; configured alerting for real-time incident
notifications.
Orchestrated all company services in Docker; wrote Bash automation scripts for daily
backups with 7-day rotation, auto-restart of failed services, and weekly disk cleanup,
reducing unplanned downtime incidents.
Managed MySQL databases for CRM (Directus) and ERP systems; performed SQL-
based incident debugging, analytical queries, and CSV data imports.
Utilized REST APIs via Python and Postman to automate infrastructure operations,
replacing manual dashboard work.
Developed and maintained knowledge base for departments; recorded and published
webinars for director-level certification renewals.

Technical Support Specialist

з 03.2024 по 02.2025 (1 рік)
ITLab-Studio, Житомир (IT)

Resolved 30–50 support tickets per week via chat and remote access, maintaining
consistent SLA compliance across browser, application, and OS-level issues.
Triaged and prioritized incoming requests, reducing average ticket resolution time
through structured escalation workflows.
Conducted technical onboarding sessions for new employees, covering tooling,
access setup, and internal systems.
Configured, provisioned, and repaired company hardware, maintaining a fleet of
workstations with minimal downtime.
Participated in daily cross-team syncs, serving as liaison between technical and non-
technical teams during high-priority incidents.

Освіта

Державний університет «Житомирська політехніка»

Комп'ютерна інженерія, Житомир
Вища, з 2018 по 2023 (5 років)

Знання і навички

• Адміністрування Ubuntu Server
• Адміністрування Windows Server
• Local network administration
• Network security
• PHP
• JavaScript
• Laravel
• BASH
• PowerShell
• MySQL
• Git

Знання мов

• Англійська — вище середнього
• Українська — вільно