Sofiia

Sofiia Blikhar
Junior Project Manager
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація») Telegram Sofiia Blikhar Lviv, Ukraine

Profile
Junior Project Manager with 1.5+ years of team-coordination and client-facing experience in hospitality
(Germany). Completed the IT Project Manager course and planned a full-cycle EdTech project using Scrum.
Looking for a Project Manager or Project/Delivery Coordinator role.

Professional Courses Nov 2025 - Feb 2026
IT Project Manager
Farionova School
During the course, I developed a pet project, where I:
Defined the project Vision and Scope
Formed the MVP of the product
Conducted Project Estimation and created a WBS
Calculated the project budget
Developed a Risk Matrix
Defined project, product, and team KPIs
Worked with the Scrum methodology and sprint planning
Developed a Test Strategy and Acceptance Criteria

Work experience Feb 2023 - Jun 2025
Hotel & Restaurant Administrator
Germany
Resource planning: built staff schedules to cover hotel and restaurant demand and adjusted them
when team members were unavailable.
Task management: prioritized and delegated daily tasks across the team, tracked progress and made
sure work was completed on time.
Risk and incident management: responded to unexpected situations (staff absences, guest
complaints, booking issues) and quickly found solutions to avoid service disruption.
Stakeholder communication: acted as the main point of contact between guests, staff and
management, clarifying requests and keeping everyone informed.
Quality control: monitored service quality and staff performance to maintain a consistent standard.
Process organization: managed documentation, payments and client data in a structured way.

Hard Skills Soft Skills Tools
Scrum / Agile, Sprint Planning Client Communication Jira, Trello
Project Scope & WBS Quick Decision-Making Miro, Balsamiq
Estimation (Three-Point), Budgeting Team Coordination Google Docs/Sheets,
Risk Management Attention to Detail Microsoft Office
Stakeholder Management CRM systems
Test Planning & Acceptance Criteria
Backlog Management, KPIs

Languages
Ukrainian: Native German: B1 English: B1+

Education Sep 2019 - Jun 2023
Applied Linguistics (German and English Languages)
Lviv Polytechnic National University, Lviv
Bachelor’s Degree