Ebube

EBUBE UDUNWOKE
B2B SALES & BUSINESS DEVELOPMENT SPECIALIST

Lagos, Nigeria | Open to Remote Opportunities | Mon-Fri, 9:00-18:00 Kyiv time
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | LinkedIn: available on request

4+ 500+ 50+ 100%
years in sales & customer client conversations handled
US trucking clients managed of monthly targets achieved
acquisition daily

PROFESSIONAL SUMMARY
Results-driven B2B Sales and Business Development Specialist with 4+ years of experience across sales, lead
engagement, customer acquisition and account management in the Nigerian and US markets. Experienced in identifying
business opportunities, engaging prospective customers through outbound and inbound channels, understanding client
needs, handling objections, negotiating commercial terms and progressing opportunities toward successful sales
outcomes.
Skilled in managing customer relationships, maintaining CRM records, supporting sales pipelines and coordinating with
internal teams to ensure effective service delivery. Experienced in automotive parts sales, US trucking and logistics
customer support, and appointment-based sales development. Confident communicating with international clients through
phone, email and digital channels, with a strong focus on customer satisfaction, business growth and measurable results.

CORE COMPETENCIES

Business Development and Lead Generation and Cold Calling and Outbound
B2B and B2C Sales
Client Acquisition Prospecting Sales

Inbound Lead Engagement and Consultative Selling and Needs Sales Presentations and Negotiation and Objection
Qualification Analysis Product Consultation Handling

Deal Progression and Sales Account Management and Customer Retention and CRM Management and Pipeline
Closing Relationship Building Repeat Business Tracking

Sales Reporting and Commercial Proposals and Cross-functional and Customer Service and Issue
Performance Monitoring Price Quotations Operations Coordination Resolution

PROFESSIONAL EXPERIENCE

Intern Account Manager March 2026 - June 2026
VoltiE Group | United States
• Managed a portfolio of US-based B2B client accounts, maintaining regular communication through email, telephone and
messaging platforms.
• Engaged existing clients and warm leads to identify business needs, explore opportunities and progress sales
discussions.
• Supported negotiations and guided client opportunities through the sales process toward deal closure.
• Coordinated with operations and finance teams to communicate client requirements, share transaction details and
support effective service delivery.
• Maintained accurate CRM records, updated contact information and tracked deal statuses and pipeline progress.
• Prepared sales updates and communicated account progress to management.

Customer Care Representative Dec 2025 - March 2026
Pixelco Trucking | Miami, Florida, USA
• Managed and maintained a database of over 500 US-based clients within the trucking and logistics sector.
• Communicated with customers through phone, email, live chat and WhatsApp to understand enquiries, provide
assistance and maintain strong client relationships.
• Achieved 100% of monthly performance targets throughout the engagement.

• Identified customer needs, addressed concerns and established clear next steps to support customer conversion and
continued business.
• Collaborated with logistics and operations teams to resolve service issues, coordinate customer requirements and
maintain effective communication throughout shipment processes.

Sales Development Representative (SDR) Sept 2024 - Aug 2025
AB Beauty Medspa | Charlotte, North Carolina, USA
• Managed high volumes of inbound and pre-qualified leads, handling more than 50 client conversations daily.
• Engaged prospective customers, identified their interests and guided them toward appropriate services and appointment
bookings.
• Applied persuasive communication and objection-handling techniques to address customer concerns and convert
hesitant prospects into confirmed bookings.
• Maintained accurate customer information, communication histories and deal stages using HubSpot CRM.
• Monitored lead progression and followed up with prospects to improve engagement and conversion opportunities.

Sales Manager June 2020 - Aug 2023
Abbey Autoparts | Lagos, Nigeria
• Managed direct B2B and retail sales of automotive parts, identifying customer requirements and recommending suitable
products.
• Generated new business opportunities through outbound calls, referrals and online prospecting channels.
• Built and maintained relationships with business customers and repeat buyers, contributing to customer retention and
revenue growth.
• Prepared price quotations and commercial offers, negotiated terms with customers and managed transactions through
to payment.
• Maintained an organised customer database to support follow-ups, repeat sales and account development.
• Supported and trained team members on customer engagement and sales techniques.

TECHNICAL SKILLS
CRM: HubSpot CRM, contact management, lead tracking, deal-stage updates and pipeline records.
Sales & Communication: LinkedIn outreach, email communication, telephone sales, WhatsApp Business and online
client engagement.
Productivity & Reporting: Microsoft Excel, Word and PowerPoint.
AI-assisted Productivity: ChatGPT and Claude for research, communication support and workflow assistance.

EDUCATION LANGUAGES
Bachelor of Medicine, Bachelor of Surgery (MBBS) English - Fluent (spoken and written)
University of Nigeria, Nsukka | 2020 - 2026 Ukrainian - Beginner

ADDITIONAL INFORMATION
• Based in Lagos, Nigeria.
• Available for remote work and international team collaboration.
• Available Monday-Friday, 9:00-18:00 Kyiv time.
• Valid international passport and available for business travel to Europe.
• Own computer (16 GB RAM), uninterrupted power supply and stable internet connection.

Ebube Udunwoke | B2B Sales & Business Development Specialist