Олексій

Hlukhman
Oleksii
Customer Support Manager

Profile Info
I have always dreamed of having a
full-time online job. I enjoy
Contact communicating with people and
interacting in an online environment.
[відкрити контакти](див. вище в блоці «контактна інформація») Currently, I am studying in Slovakia at
a college with a strong focus on
[відкрити контакти](див. вище в блоці «контактна інформація») English. This helps me communicate
with people, understand them, and
St. Akademika Yanhela 54a, respond to their questions by giving
Ukraine clear and helpful feedback.

Skills
Experience
Communication
Bolt Food Customer Support Manager
Problem-solving I have experience working with people from
Customer-service
2024 to 2026, especially in customer
service. I can communicate clearly with
MULTITASKING
customers, help solve their problems, and
Stress Resilience provide a positive experience. I am friendly,
responsible, and able to work in a team as
Language well as independently. I can stay calm in
stressful situations and adapt to different
English - B2
tasks. My English level is B2, which allows
Ukrainian - mother tongue me to communicate with customers and
Slovak - B1 understand their needs.
Customer Support Manager
Education
Also i worked with the travel agency NaChili
Gymnasium School №6:
Tour as a Customer Support Manager. I
- primary education;
handled customer inquiries both through
Technical High School:
social media and on the website Otpusk.Ua,
- complete secondary education;
responding to messages, processing
- emphasis on physics and math;
Economical college: requests, and forwarding them directly to
- knowledges of economics with the travel agents for further action. This role
an emphasis on Englis;. allowed me to communicate effectively
with clients, manage multiple requests, and
ensure their questions and needs were
addressed promptly.