Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/18642681/

Досвід роботи

Personal Assistant

з 06.2025 по 03.2026 (10 місяців)
Private client, Remote (Individuals)

Provided remote administrative and organisational support, including scheduling, task coordination, communication and follow-ups. Managed documents and records, organised priorities, and ensured tasks were completed on time. Worked independently, handled changing requests, and maintained confidentiality.

Customer Support & Online Business Assistant

з 11.2024 по 02.2026 (1 рік 4 місяці)
TheGirlyHQ, Remote (Beauty, fitness, sports)

Provided customer support through phone and online channels, responding to enquiries and assisting with orders, deliveries, complaints and refunds. Processed and followed up on customer orders, maintained organised customer information, and supported daily administrative tasks. Communicated professionally with customers and helped resolve issues promptly.

Executive Assistant

з 06.2019 по 06.2022 (3 роки)
Bells Event Company, Remote (Hotel and restaurant industry)

Provided administrative and operational support, including scheduling, coordinating tasks and communicating with clients, team members and external contacts. Assisted with event planning and organisation, maintained records and followed up on assigned tasks. Helped resolve day-to-day issues and supported smooth event operations.

Освіта

Ternopil national Medical university

Medicine, Ternopil
Незакінчена вища, з 2021 по 2028 (7 років)

Додаткова освіта та сертифікати

ALX Virtual Assistant Program

2024, 3 months
Сертифікат

Знання і навички

• Educability
• Honesty
• Time management
• Attentiveness
• Conflict settlement
• Customer orientation
• Work with clients
• Communication
• Discipline
• MS Excel
• Google Sheets
• Data entry
• User ChatGPT
• Receiving and processing orders
• Google Workspace

Знання мов

• Англійська — просунутий
• Іспанська — початковий

Додаткова інформація

Fluent English-speaking professional with experience in customer communication, administrative support and online business operations. I am organised, attentive to detail, adaptable and quick to learn new systems. Comfortable working independently in a remote environment and communicating with customers by phone and online. Interested in developing my skills in customer support, virtual assistance, CRM systems and AI-assisted workflows.