Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/18927705/

Досвід роботи

Customer service manager

з 06.2024 по 02.2026 (1 рік 9 місяців)
Andre Tan, Remote (Retail)

Resolved customer complaints professionally and efficiently.
Processed orders, returns, refunds, and account updates.
Maintained accurate customer records in CRM systems.
Escalated complex issues to the appropriate department.
Used Go high-level to organise pipeline

Lead generation manager

з 02.2021 по 07.2023 (2 роки 6 місяців)
Dixi, Remote (Marketing, advertising, and PR)

Developed and executed multi-channel lead generation campaigns.
Generated and qualified high-quality leads using CRM and prospecting tools.
Managed email marketing, LinkedIn outreach, and cold outreach campaigns.
Collaborated with sales teams to improve lead conversion and pipeline growth.

Customer support representative

з 04.2019 по 03.2021 (2 роки)
Arzinger, Remote (Hotel and restaurant industry)

Responded to customer inquiries via phone, email, and live chat in a timely and professional manner.
Resolved customer complaints while maintaining a high level of customer satisfaction.
Processed orders, returns, refunds, and account updates accurately.

Знання і навички

• Data management
• Microsoft Copilot
• Teamwork
• Organizational skills
• Communicability
• Lead generation
• Team management