Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/19064226/

Досвід роботи

Content Creator (Photo / Video)

з 10.2021 по 09.2025 (4 роки)
Social Stocks Video Library, Київ (Маркетинг, реклама, PR)

- Photo/video content creation for social media platforms.
- Collaborations with brands and clients on content creation.
- Content planning, editing, and meeting deadlines.
- Resolved client concerns and ensured customer satisfaction.
- Maintained long-term professional relationships with clients.

Online English Tutor

з 09.2016 по 10.2020 (4 роки 2 місяці)
Freelance, Дистанційно (Освіта, наука)

- Conducted online English lessons for students of different ages and backgrounds
- Grammar, vocabulary, and language structure
- Helped students improve speaking and communication skills
- Adapted learning materials to individual student needs
- Supportive and professional communication.

Online Communication Specialist

з 03.2013 по 07.2016 (3 роки 5 місяців)
freelance, Дистанційно (Телекомунікації, зв'язок)

- Managed multiple simultaneous online chats in English.
- Assisted with inquiries, profile management, and ongoing customer interaction.
- Worked efficiently in a fast-paced environment requiring constant multitasking.
- Demonstrated strong attention to detail while handling several active conversations at once.
- Helped maintain a positive user experience through timely and effective communication.

Освіта

Маріупольський Державний Університет

Іноземних мов, Маріуполь
Вища, з 2010 по 2016 (6 років)

Знання і навички

• Patient
• Detail-oriented
• Educability
• English

Знання мов

• Англійська — просунутий
• Українська — вільно

Додаткова інформація

Hi there!
I am client focused professional with a Master’s Degree in the field of Translation and experience in online communication, tutoring, client interaction, and creative project management. I have strong written English skills and proven ability to manage multiple conversations simultaneously while maintaining attention to details and service quality. Experienced in working remotely, handling client requests, solving problems, and building positive customer relationships. Currently seeking a remote Customer Support, Chat Support or Email Support position.