Сервіс пошуку роботи №1 в Україні
Анастасія
Customer support representative
- Розглядає посади:
- Customer support representative, Customer service manager, Technical support specialist, Logistics coordinator, Direct-менеджер
- Вік:
- 20 років
- Місто проживання:
- Крихівці
- Готовий працювати:
- Дистанційно
Контактна інформація
Шукач вказав: ТелефонЕл. поштуInstagram
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/19104570/
Завантажений файл
Версія для швидкого
перегляду
Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.
Anastasiia Baran, 20
[відкрити контакти ](див. вище в блоці «контактна інформація») | [відкрити контакти ](див. вище в блоці «контактна інформація»)
Ivano-Frankivsk
25.06.2006
__________
EDUCATION
Medical student
2023-2029 - Ivano-Frankivsk National Medical University, Faculty of Medicine
__________
WORK EXPERIENCE
2024 – Sales Manager, NovaLink
- Sales of Internet and television services.
- Customer service: consultations, handling incoming calls, etc.
- Preparation and conclusion of contracts.
- Building a customer database and attracting new clients, including cold calls.
- Coordination of the company's technical team.
- Technical support.
2025 – Customer Support Agent, HelixCare
- Handling customer requests through online chats and an internal support system.
- Advising users on platform functionality, service rules, and common technical issues.
- Processing complaints, requests, and non-standard cases according to internal company procedures.
- Checking user account information and providing accurate responses in line with service policies.
- Cooperating with other departments to resolve complex or disputed issues.
- Maintaining working documentation, recording request outcomes, and updating statuses in the system.
- Following communication, confidentiality, and customer service quality standards.
LANGUAGES
English – Advanced. NMT English score: 190+. Knowledge of specialized medical terminology. Participant in numerous English-language medical conferences. Spoken English: B2-C1; written English: C1.
__________
PERSONAL QUALITIES AND SKILLS
Stress-resistant and resilient. Experienced in customer communication, selecting appropriate strategies, identifying client needs and meeting them, as well as choosing an individualized approach to each client.
If my CV is shortlisted, please contact me by phone at [відкрити контакти ](див. вище в блоці «контактна інформація») (calls, Telegram).
25.06.2026 Anastasiia Baran
[
Ivano-Frankivsk
25.06.2006
__________
EDUCATION
Medical student
2023-2029 - Ivano-Frankivsk National Medical University, Faculty of Medicine
__________
WORK EXPERIENCE
2024 – Sales Manager, NovaLink
- Sales of Internet and television services.
- Customer service: consultations, handling incoming calls, etc.
- Preparation and conclusion of contracts.
- Building a customer database and attracting new clients, including cold calls.
- Coordination of the company's technical team.
- Technical support.
2025 – Customer Support Agent, HelixCare
- Handling customer requests through online chats and an internal support system.
- Advising users on platform functionality, service rules, and common technical issues.
- Processing complaints, requests, and non-standard cases according to internal company procedures.
- Checking user account information and providing accurate responses in line with service policies.
- Cooperating with other departments to resolve complex or disputed issues.
- Maintaining working documentation, recording request outcomes, and updating statuses in the system.
- Following communication, confidentiality, and customer service quality standards.
LANGUAGES
English – Advanced. NMT English score: 190+. Knowledge of specialized medical terminology. Participant in numerous English-language medical conferences. Spoken English: B2-C1; written English: C1.
__________
PERSONAL QUALITIES AND SKILLS
Stress-resistant and resilient. Experienced in customer communication, selecting appropriate strategies, identifying client needs and meeting them, as well as choosing an individualized approach to each client.
If my CV is shortlisted, please contact me by phone at [
25.06.2026 Anastasiia Baran
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Порівняйте свої вимоги та зарплату з вакансіями інших підприємств:
Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/19104570/