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Спеціаліст help desk

Розглядає посади:
Спеціаліст help desk, IT-спеціаліст, System administrator, Chat manager, Менеджер з продажу, Тестувальник
Вік:
18 років
Місто проживання:
Одеса
Готовий працювати:
Дистанційно

Контактна інформація

Шукач вказав телефон та ел. пошту.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

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Yehor Andreyaskin
PERSONAL DATA Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Date of birth: 06.08.2007
Personal Information
Country of Residence: Netherlands
Nationality: Ukrainian

HARD SKILLS Technical Skills
System Administration & Infrastructure
Linux, Windows Server, FreeBSD
Microsoft 365, Google Cloud
Network Administration (TCP/IP, DHCP, DNS, VPN, Routing)
MikroTik (WinBox), RADIUS
Virtualization, Backup & Disaster Recovery
Corporate Mail Servers
Enterprise Solutions
Creatio CRM
PeopleForce HRM
Microsoft Power Automate
Custom Business Software Implementation
Development & Automation
Python (Basic), Selenium
HTML, CSS, JavaScript
C++, C#
Git, Postman, AutoHotkey, Lua
Technical Support & Hardware
Help Desk Support
PC Diagnostics & Repair
Hardware Deployment & Procurement
Additional
ESET Endpoint Security
Adobe Photoshop
Blender
Market Research & Technical Presentations

EDUCATION Certifications
Creatio Service
Creatio Marketing
Creatio.ai
Planned Certifications
Microsoft Azure Fundamentals (AZ-900)
Microsoft 365 Fundamentals (MS-900)
MikroTik Certified Network Associate (MTCNA)
CompTIA Security+ (Cybersecurity)

LANGUAGE Ukrainian — Native
English — B2 (Upper-Intermediate)
Dutch — Planned / Learning
EXPIRIENCE Inter Legal — IT Manager
August 2025 - May 2026 (Remote Employee from March)
Manage and maintain the company's IT infrastructure, ensuring system reliability,
security, and business continuity
Administer Windows Server and Linux-based environments
Manage Microsoft 365 services, including user administration, licensing,
Exchange Online, security policies, and identity management
Deploy, configure, and maintain ESET Endpoint Security solutions across the
organization
Administer and support RADIUS servers for network authentication and access
control
Manage virtualization infrastructure and virtual machines
Support and maintain specialized software solutions used by legal professionals
Administer, customize, and optimize Creatio CRM to improve business workflows
and operational efficiency
Configure and maintain PeopleForce HRM solutions, including user onboarding
processes and integration with corporate systems
Develop and maintain business process automations using Microsoft Power
Automate
Analyze business requirements and oversee the implementation, customization,
and support of software solutions tailored to organizational needs
Design and support custom software solutions based on employee and business
requirements to improve productivity and workflow efficiency
Participate in decision-making and implementation of company website
modernization projects
Configure and maintain MikroTik networking infrastructure using WinBox,
including routing, VPNs, firewall policies, and network security
Design, implement, and monitor backup and disaster recovery solutions for
servers and business-critical systems
Provide technical leadership and support for employees across multiple
departments
Manage IT procurement, vendor communication, software licensing, and
hardware lifecycle planning
Evaluate and implement infrastructure improvements to enhance performance,
scalability, and cybersecurity
Create and maintain IT documentation, procedures, and internal technical
standards
Supramarine Force / Trans Alma / Oil — Assistant System
Administrator
February 2024 – July 2025
Administer and maintain inux and FreeBSD servers
Configure, deploy, and support corporate mail servers
Assist in designing, maintaining, and optimizing corporate network topology and
infrastructure
Manage network services and ensure stable operation of internal IT systems
Provide Help Desk support and troubleshoot hardware, software, and network-
related issues
Work with Google Cloud services and cloud-based infrastructure
Monitor server performance, system availability, and network services
Participate in IT infrastructure projects, automation initiatives, and security
improvements
Manage procurement of IT equipment, software, and technical assets
Configure user accounts, access permissions, and internal IT services
Assist with network troubleshooting, documentation, and system maintenance
Mitridat — Technical Department Intern
December 2023 – February 2024
Assisted in configuring and maintaining local area networks
Worked with computer hardware diagnostics, installation, upgrades, and
maintenance
Participated in network cabling, equipment setup, and infrastructure support
Provided technical support to employees and end users
Assisted with workstation deployment, configuration, and troubleshooting
Gained practical experience in networking fundamentals, hardware maintenance,
and IT infrastructure operations

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