Дарина

DARYNA [відкрити контакти](див. вище в блоці «контактна інформація»)

KORSUN
[відкрити контакти](див. вище в блоці «контактна інформація»)

Lviv, Ukraine
SALES DEVELOPMENT
REPRESENTATIVE (SDR)

PROF I L E EDUCAT I ON

Sales Development Representative with 1+ year of
2024 - present
experience qualifying outbound leads and supporting the
IVAN FRANKO NATIONAL
sales process in the U.S. market. Experienced in conducting
high-volume qualification calls, identifying customer needs, UNIVERSITY OF LVIV
documenting project requirements, maintaining CRM Bachelor of International
records, and ensuring smooth lead handoff to Sales Economic Relations
Representatives. Strong communicator with experience
collaborating across Sales and Marketing teams in a fast-
paced English-speaking environment.

WORK EXPERI ENCE S KI L L S

2025 - PRESENT Lead Qualification • Sales
Supplax USA Development • Outbound Calling •
Sales Development Representative | Lead
Discovery Calls • Customer Needs
Qualification Specialist
Assessment • CRM Management •
Conducted 100–150 outbound qualification calls daily with
prospective customers across the U.S. market to identify project Customer Communication • Sales
requirements and qualify leads for the Sales team. Support • Follow-up Coordination •
Conducted discovery calls to assess customer needs for
Objection Handling • Cross-
wallpaper, flooring, and painting installation services before
transferring qualified leads to the Sales team. functional Collaboration •
Collect and document detailed customer information, including Marketing Support • Microsoft Excel
project scope, timelines, property type, and service
requirements.
Maintained accurate CRM records by updating lead statuses
and documenting customer interactions.. L ANGUAGES
Coordinated seamless lead handoff to Sales Representatives by
ensuring complete and accurate customer information was
communicated.
English ( Advanced)
Maintained communication with prospective customers when Ukraininan (Native)
Sales Managers were unavailable, providing updates and Spanish (Beginner)
arranging follow-up calls.
Support Sales Managers with administrative and operational
tasks to improve daily workflow efficiency.
Collaborated with the Marketing team to resolve business
account and advertising issues by communicating directly with
Yelp Business Support and securing available advertising
credits when applicable.
Prepare and maintain Excel-based operational reports, tracking
daily activities and performance metrics.
Communicate professionally with customers and platform
representatives exclusively in English.