Nataliia

NATALIIA KRAVCHUK
BUSINESS ASSISTANT / PERSONAL ASSISTANT / HR OPERATIONS

ABOUT ME

System-driven and proactive Business Assistant with 2+ years of experience in
operational management, workflow automation, and cross-functional team
coordination. Expert at "structuring chaos," building internal business processes
from scratch, and liberating executive time. Successfully combined the roles of
Business Assistant and HR Operations, managing end-to-end recruitment
pipelines, onboarding frameworks, and AI integration. Passionate about driving
tangible business results through clear documentation, operational efficiency,
and effective interpersonal communication.
EXPERIENCE
CONTACT
Business Assistant apr 2025 - now
[відкрити контакти](див. вище в блоці «контактна інформація») Supplax USA
@krmonata Executive Support & Strategy: Directly assisted the business owner in daily operations
and strategic planning. Facilitated team brainstorming sessions to align departmental
[відкрити контакти](див. вище в блоці «контактна інформація») workflows with high-level business goals.
Software & System Integration: Led the end-to-end implementation of ClickUp for
[відкрити контакти](див. вище в блоці «контактна інформація») team task management and integrated PeopleForce (ATS & HRM) to structure the
ia-kravchuk-994227232 company's recruitment and HR ecosystem.
Process Automation: Independently designed and automated the onboarding
framework and internal reporting structures without technical engineering resources.
Data Analytics & Requirements: Spearheaded HR and recruitment analytics. Drafted
INSTRUMENTS technical specifications (ТЗ) for automated dashboards and managed data migration
using advanced spreadsheet logic and formulas.
Task & Project Management: Jira, Talent Acquisition & Onboarding: Managed full-cycle recruitment pipelines for
specialized roles, created technical requirements, and executed structured onboarding
Confluence, Trello, ClickUp, frameworks for new hires.
PeopleForce, Hurma Achievements:
AI: Claude, ChatGPT, Gemini System Launch: Successfully migrated the company’s chaotic recruitment from manual
Recruitment & Sourcing: Djinni, tracking to a fully structured ATS/HRM ecosystem (PeopleForce).
Operations Efficiency: Standardized team operations by implementing ClickUp and
Work, Robota, LinkedIn
developing clear internal documentation from scratch.
Meeting & Notes Automation: Tactiq, Independent Automation: Built and launched an automated onboarding and reporting
Bluedot system, significantly reducing the manual workload for executive management.
Design & Roadmapping: Miro, Figma,
Canva
Associate Project Manager → Project Manager jun 2022 - jan 2025
Analytics & Research: Clarity, Maze, DIM.RIA
Data Studio, KPI/OKR tracking Process Management & Coordination: Coordinated cross-functional teams, facilitated
sprint planning, retrospectives, and collaborative brainstorming sessions to ensure a
transparent and efficient workflow.
SKILLS Structuring Chaos & Documentation: Developed and structured comprehensive
product and operational documentation from scratch in Confluence. Successfully
eliminated information gaps across team communication channels and accelerated
Business Process Mapping &
onboarding efficiency.
Optimization Operational Mapping & Analytics: Designed strategic process roadmaps in Miro and
Calendar Management & Executive participated in setting and tracking corporate KPIs and OKRs to maintain alignment with
Assistance business goals.
Research & Requirement Gathering: Conducted deep competitor analysis and user
Cross-functional Team Coordination research (Customer Discovery, Usability Testing) to optimize internal workflows and
Recruitment & Onboarding align project functions with target needs.
Customer Discovery, Roadmapping Achievements:
AI Integration for Manual Workflow Process Optimization: Reduced core form completion time from 10 to 5 minutes on the
platform's primary page through heatmap analysis and interface refinement.
Automation
Knowledge Architecture: Built a unified, structured corporate knowledge base from
Technical Requirements & scratch for development and management teams.
Documentation Drafting
EDUCATION 2020 - 2024

LANGUAGES Vinnytsia National Technical University
Bachelor`s degree
Management Information Systems
English (B1)
Ukrainian (Fluent) SERTIFICATES mar 2024

Projector Institute
Product Management Beginning