Agata

Agata Zalisko

Nationality Ukrainian

Current Location Lviv, Ukraine

Date of Birth 24.04.2003

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PROFILE

A professional with experience in team coordination, process management, and client communication. I have worked on task
planning, monitoring task completion, liaising with suppliers, and ensuring high-quality operational performance. I have skills in
organizing information, copywriting, and performance monitoring, which help me clearly define tasks and maintain transparent
communication in projects. Experience in client interaction, audience engagement, and maintaining a consistent brand voice. I
am a quick learner, capable of multitasking, and committed to growing as a Project Manager by applying analytical thinking,
discipline, and creativity.

EDUCATION

Les Roches Global Hospitality Education, Marbella, Spain September 2024 – June 2025
Master’s in International Hotel Management

Ivan Franko National University of Ukraine, Lviv September 2020 - June 2024
Bachelor`s Degree in International Relations

COURSES

NEW LOOK school: SMM Business

Coursera Digital Marketing

WORK EXPERIENCE

Browar Warszawski
Project Manager July 2025 – December 2025

Coordinating the team’s daily operations, ensuring service quality and handling customer inquiries, optimizing workflows to
improve efficiency, liaising with suppliers, and monitoring deliveries.

Customer Service Manager April 2025 – June 2025

Organizing events in the U.S. market, coordinating and organizing photo shoots and events across the United States, managing
the CRM system and handling phone communications, overseeing the entire process—from planning to delivering photographic
materials, communicating with clients and resolving organizational issues, and preparing reports.

NEY
Project Manager June 2023 – September 2023

Assigning responsibilities among staff, working with suppliers, collaborating with influencers, and managing social media
marketing processes.

LANGUAGES

Ukrainian Native language
English B2 (IELTS)
HARD SKILLS

• Task allocation and planning • Creative writing (EN & UA), visual • AI tools, Notion, Asana, Jira
• Risk & deadline tracking communication • Google Workspace
• Social media management • Tools: Microsoft Office (Word,
Excel, PowerPoint)

SOFT SKILLS

• Time management and • Initiative and problem-solving • Creative thinking and idea
accountability generation
• Attention to detail
• Structuring and organization