Ян

Yan Pekarskyi
SUPPORT SPECIALIST L1

ABOUT
4th year Computer Science student with solid foundation in technical field including computer networking. Hands-
on with new platforms and instruments. Eager to contribute as a First Level Support Specialist

job experience Hard skills
LINKEDIN DATA SOURCER - TCP/IP, DNS, understanding of
ProkTech | Apr 2025 - May 2026 basic routing and network
troubleshooting
- Adapted under constantly changing requirements and successfully followed - Linux OS (CLI), SSH remote
them access, VPN configuration
- Boosted efficiency and reached KPI by listening to the feedback and - Quick understanding of new
applying changes to the workflow instruments, platforms, CRMs
- Troubleshooted platform’s obstacles and found ways to avoid them in the - Knowledge of client-server
long run architecture
- Contributed to the team’s understanding of platfrom’s logic - Log processing and
troubleshooting
UI/UX DESIGNER
Freelance Languages
- Actively listened to clients’ needs and reached agreement
- Responded immediately to their messages and resolved issues end-to-end - Ukrainian native
- English C1

Contacts Education Soft skills
Phone: [відкрити контакти](див. вище в блоці «контактна інформація») LVIV NATIONAL UNIVERSITY - Proactive
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація») Bachelor of Computer Science - Team work
Address: Lviv, Ukraine SEP 2023 - JUN 2027 - Easygoing
- Seek improvement
IT STEP ACADEMY - Curious
- Diplomatic
Graphic Design
OCT 2021 - FEB 2025

SKILLUP
Manual QA
JUL 2022 - SEP 2022

OKTEN
Full-stack Development
JUL 2024 - JAN 2027