Особисті дані приховані

Anastasiia Shcherba
Hello! I'm Anastasiia. I'm a responsible and detail-oriented person with experience in logistics,
dispatch operations and customer service. I have strong communication, organizational, and
problem-solving skills . I'm always motivated to learn and continue developing both personally and
professionally.

Work experience
Personal
Patient care coordinator Sept 2023 - Feb 2024
Name Mega Aid Compounding Pharmacy, Lviv
Anastasiia Shcherba My responsibilities included:
Address Calling patients about the delivery of medicines
Lviv Coordination of drivers in New York according to previously created routes
Phone number Organization of timely delivery of medicines to patients
[відкрити контакти](див. вище в блоці «контактна інформація») Surveying patients and recording survey results in the medical program
Email Counseling patients regarding the correct use of medications
[відкрити контакти](див. вище в блоці «контактна інформація»)
Date of birth Logistics specialist (Teamlead) Mar 2024 - Mar 2025
30-05-2002 Real trucking Inc., Lviv
My responsibilities included:
Skills Maintaining the company Transportation Management System (TMS)
Data entry
McLeod (TMS) Working with documentation (BOL) and driver's information
Communication with brokers/customers
Microsoft Office Suite
Assisting with questions regarding load status and rearranging appointments
HazMat & Tanker Shipment Resolving issues with delays, OSD (Overage, Shortage, Damage)
Coordination
Booking loads
Route Planning & Optimization Providing assistance to drivers regarding
Shipment Tracking & Load Truck/trailer breakdowns
Monitoring Different types of payments
Problem Resolution ELD/logbook issues
Managing a team of support representatives
Languages Providing assistance in resolving different types of issues
Monitoring the team’s work

English Fluent Fleet manager Mar 2025 - Present
Ukrainian Native Ace Transportation, Lviv
My responsibilities include:
Manage a fleet of owner‑operators and company (solo and team) drivers across the United
States
Dispatch dry and reefer freight, including HazMat and Tanker shipments, ensuring full
compliance with FMCSA and DOT regulations.
Source and secure freight using DAT Load Board and dedicated load boards provided by major
brokerage partners, including C.H. Robinson, J.B. Hunt, Molo Solutions, RXO, Arrive Logistics,
and Nolan Transportation Group.
Coordinate all aspects of freight transportation from load booking through final delivery, ensuring
on‑time pickups and deliveries while maintaining continuous communication with brokers and
drivers.
Monitor shipments in transit and proactively resolve transportation issues, including delays,
breakdowns, OSD (Overage, Shortage & Damage), appointment changes, and detention.
Negotiate detention, layover, extra stop, and other accessorial pay to maximize revenue and
ensure fair compensation for drivers.
Enter, maintain, and manage shipment information, driver assignments, and freight
documentation using the McLeod Transportation Management System (TMS).
Build and maintain strong relationships with brokers and drivers through reliable communication,
timely updates, and effective problem resolution.
Education and Qualifications

The FIATA diploma in freight forwarding Sept 2023 - Jan 2024
PLASKE Academy (Online course)
During the training course, I've learned to:
prepare specialized documents required for transportation by any mode of transport: air (Air waybill),
railway (CIM), road (CMR) and sea (Bill of lading);
calculate the cost of transportation by sea, rail, road, and air transport;
develop an optimal transportation route.

Bachelor in International economic relations Sept 2020 - Jun 2023
Lviv Polytechnic National University, Lviv, Ukraine
Studied subjects in English:
marketing;
money and credit;
economic and mathematical methods and models;
economy of foreign countries.

Junior specialist of economics of enterprise Sept 2017 - Jun 2020
Sambir technical college of economics and computer sciences, Sambir, Ukraine