Марта-Марія

MARTA ILCHYSHYN
I am a detail-oriented and organised person, with real experience
coordinating projects, Sales B2C and B2B, and communicating with
clients. I adapt quickly to new tools, and I'm always looking for
opportunities to learn, grow, and take on new challenges.

WORK EXPERIENCE
PARALEGAL
Lvivteploenergo
Google sheets, Microsoft Word, BAF
CONTACT JUNE 2026-PRESENT

Prepared and submitted enforcement applications to the state enforcement service,
working directly with enforcement officers
Phone Managed court orders and all related legal documentation
Reviewed and analyzed documents from 2 assigned districts, making independent
[відкрити контакти](див. вище в блоці «контактна інформація»)
judgment calls on archiving and record-keeping
Handled client communication, including phone and in-person legal consultations on
Email debt-related issues and case proceedings
Maintained and updated case information in BAF (internal CRM system), including data
[відкрити контакти](див. вище в блоці «контактна інформація») entry and case lookups

EDUCATION
Head of operations
2024 - 2028 BBA
JUNE 2026 - JULY 2026

Google sheets, Claude, Moodle, TTSmaker, Excel
Lviv National University of
Managed planning and coordination of ongoing operational projects, including timelines,
Ivan Franko task prioritization, and deadline tracking
Coordinated actions and communication across multiple teams and team members
International Applied AI tools (Claude, TTSMaker) to streamline reporting, documentation, and day-to-
day tasks
Economics Quickly adapted to and adopted new specialized tools (Google Sheets, Moodle) to support
team workflows
LANGUAGES Implemented bi-weekly reporting, improving on-time documentation delivery by 80%
Implemented performance tracking systems, including KPI setup and regular progress
reviews
English - level C1 Head of Outgoing Internships Department
FEBRUARY 2026 - PRESENT
AIESEC
German - level A2
Tools that used: Goofle Sheets. Click Up, Asana, Trello, Excel, Podio, Performance system
Ukrainian - native Leading a 20+ person department, coordinating cross-functional teams
Established partnerships with Italy, Portugal, Egypt, Greece, Brazil, Tunis, Germany, Romania,
Turkey, Poland, Sri-Lanka, Azerbaijan, and Korea
SKILLS Successful completion of the monthly internal audit
Creating and implementing educational systems for onboarding, training, and team
development for the 11 Local Committees
Soft Skills
Defined product and performance strategy, including KPI setup, tracking, and ongoing
Teamwork optimisation of key metrics.
Сoordinated marketing and media activities with the Head of Marketing, including promo
People management campaigns, paid ads, and PR initiatives around events.
7 internal audits passed 100%
Communication skills Improved customer experience for 50+ participants across the program lifecycle.
HR
Flexibility AIESEC
2025 august - february 2026
Goofle Sheets. Click Up, Asana, Trello, Excel
Responsibility Increased conversion rate from applicants to hires by 20%+ through optimized
recruitment and onboarding practices.
Hard Skills Learned how to design structured interview processes and evaluation methods.
Google services Developed skills in people engagement, performance tracking, and conversion
optimisation.
Canva Was a part of national finance board
checked risk management of all 11 local committees
Risk Management improved risk management implementation by 96%
september 2024 - july 2025
CRM systems (Podio,BAF) B2C Sales Manager
AIESEC
Asana/ClickUp Conducted interviews with candidates, evaluating qualifications and
communication skills for internships abroad.
Managed lead generation and led through all flow stages
Using and optimising outreach and follow-up strategies
ADDITIONAL INFORMATION Increased qualified lead conversion rate by 75%

Certifications: FCE exam, Start-IT courses
2 week English courses in Finland with teachers from England
Volunteering: AIESEC Global Volunteer leadership program for 6 weeks
in Adana, Turkiye