Особисті дані приховані

VALENTYN BORZENKO
Sales-oriented and communicative professional with hands-on
experience in customer communication, sales processes, and
content creation. Skilled in building trust with clients, handling
objections, and guiding customers through the full sales cycle. Fast
learner with a responsible mindset and strong focus on results,
process control, and customer satisfaction.

Experience
Contact
January 2024 – August 2025
Phone Automotive Import Company
[відкрити контакти](див. вище в блоці «контактна інформація») Sales Manager / Content Creator
Email Consulted clients on services and pricing, guiding them from
[відкрити контакти](див. вище в блоці «контактна інформація») first contact to deal completion
Address Conducted sales communication via calls, messengers, and
Lutsk. Ukraine social media
Worked with objections and customer doubts, increasing trust
Telegram
and conversion
@valentynborzenko Maintained long-term client relationships and repeat inquiries
Coordinated internal processes to ensure timely service delivery
Education Created sales-oriented content (texts & videos) to attract and
warm up leads
September 2021 - June 2025 Maintained professional communication even in stressful
Bachelor of Journalism , Lesya situations
Ukrainka Volyn National
University March 2026 – August 2026
Zone300 and Namecheap company
Languages Custommer support
Technical Customer Support: Provided high-volume, real-time
Ukrainian — Native technical assistance to global clients via live chat and ticketing
English — B1+ systems in English.
Russian — C1–C2 Account Security & Billing: Resolved billing inquiries, processed
refunds, and assisted with account recovery while configuring

Skills 2FA and other security measures.
Issue Diagnosis & Escalation: Conducted root-cause analysis for
Sales & Communication: technical faults and efficiently escalated complex infrastructure
or server-side issues to Tier 2 and specialist engineering teams.
Customer needs analysis
Objection handling PERSONAL QUALITIES
Negotiation basics
Relationship building Responsible and result-oriented
Stress resistance Fast learner with quick adaptation to new systems
Attentiveness Organized
Strong client-oriented mindset Disciplined
Initiative-driven
Professional & Technical: Strong work ethic
Team-oriented mindset.
Microsoft Office
Google Workspace ADDITIONAL INFORMATION
Canva
Adobe Audition
Actively create and publish content (poetry, monologues, prose)
Sony Vegas
on Instagram and TikTok.
Social media communication
Experience working with audiences and building emotional
Lead interaction
connection through content.
Engagement platforms
Strong interest in customer care and communication
psychology.