Микола

Mykola Smal
[відкрити контакти](див. вище в блоці «контактна інформація») mykola-smal [відкрити контакти](див. вище в блоці «контактна інформація») Lviv

Telegram Languages: English - Upper-Intermediate
Ukrainian - Native

Experience
Business Analyst at Doctor Eleks (December 2025 - present) Healthcare & MedTech domain
Worked on implementing new features in the medical information system.
As part of cross-functional Agile teams, collaborated closely with the Head of the eHealth Office and the NHSU
analytics team during the Discovery phase to generate and validate ideas, and supported the team
throughout the Delivery phase.
Responsibilities
Collaborated with stakeholders to elicit, analyze, validate and document business and functional
requirements for the Doctor Eleks healthcare platform.
Analyzed existing processes and system functionality, identified gaps and defined improvements based on
business and user needs.
Elicited, validated and maintained requirements, assigned tasks in Jira.
Created project artefacts: BRD, Use Cases. Creating UML diagrams, tables, charts using Lucidchart.
Validated and documented API specifications (JSON, XML) working with Postman. Supported development
and QA teams across development and testing phases, reverse engineering.
Using AI tools (GPT, Claude, Grok, Lucidchart) to automate requirements writing and verification.
Analyzed existing system behavior and documentation to support enhancements and change requests.
Key results
Improved requirements quality and consistency through structured elicitation, analysis and validation.
Streamlined business processes and identified opportunities for workflow optimization.
Reduced ambiguity during development through structured requirements documentation and use
cases.
Improved collaboration between stakeholders, development and QA teams through clear and
traceable requirements.
BA | Front End Developer at Fructus-X (January 2024 - December 2025) Telecom domain
I work independently on the corporate website of UARNet, handling development tasks and server
management. Closely collaborated with clients and product owners to find solutions and ensure smooth
delivery with the team.
Responsibilities
Worked closely with stakeholders to gather requirements for internal systems and client projects.
Wrote technical specifications (SRS) for new features and coordinated their implementation.
Analyzed and documented business processes for integration with telecom systems and customer
service workflows.
Handled version control via Git and documented setup instructions for new developers
Participated in testing scenarios, validated API data with dev tools.
Handled change management and communicated scope updates to relevant parties.
Facilitated communication between dev team and management using JIRA and regular syncs.
Key results
Together with the team, I successfully migrated the Lviv technical support system from an
outdated software solution to the company’s corporate website, streamlining support operations
and improving accessibility.
I enhanced the user authentication system and resolved issues related to legacy permission
settings, improving both security and user experience.

Education
Danylo Halytsky Lviv National Medical University | 2016-2022 | Master's medicine
IT School GoIt | 2023 - 2024 | Course Full Stack Developer