Наталя

Natalia Masliak
IT Project Manager
Date of birth: 05/26/1992
Location: Lviv, Ukraine
Email address: [відкрити контакти](див. вище в блоці «контактна інформація»)
Phone number: [відкрити контакти](див. вище в блоці «контактна інформація»)


SUMMARY

Project Manager with 8+ years of experience in the IT industry, leading cross-functional teams
and delivering software projects from initiation to completion. Experienced in managing both
short-term and long-term projects using Agile methodologies, including Scrum and Kanban.
Successfully managed projects across HR & Recruitment, Sports Tech, Construction, and Beauty
domains, working with cross-functional teams of 5+ people. Skilled in stakeholder management,
project planning, requirements gathering, and delivering projects successfully aligned with
business objectives.

SKILLS
● Project Planning ● Resource Planning
● Agile (Scrum/Kanban) ● Stakeholder Management
● Budget Management ● Spring Planning
● Requirements Gathering ● Business Analysis
● Client Relationship Management ● Team Management
● Communication/Negotiation
● Conflict Resolution
● Project Lifecycle Management

TOOLS
● Project management: Jira, Trello
● Time tracking: Worksection
● Documentation/knowledge base: Google Docs
● Communication: Slack, Microsoft Teams, email
● Meetings: Zoom, Google meet, Microsoft teams
● Design/collaboration: Figma, Miro
● CVs/Agreements: PandaDoc
● CRM: HubSpot

EXPERIENCE

PARTNERSHIP DEVELOPMENT MANAGER | Sep 2022 — May 2025
LaSoft - Lviv, Ukraine

● Researched and evaluated potential partners, identifying opportunities aligned with
business objectives;
● Managed communication and collaboration with external partners and internal
stakeholders throughout the project lifecycle;
● Negotiated mutually beneficial agreements and aligned expectations, priorities, and
deliverables across stakeholders;
● Built and maintained strong long-term partnerships through proactive communication,
ongoing support, and relationship management;
● Collaborated cross-functionally with Sales, Product, and Marketing teams to integrate
partnerships into broader business strategies and initiatives;
● Managed stakeholder relationships to ensure alignment, address challenges, and
achieve shared business objectives.



AGILE PROJECT MANAGER | Sep 2021 — May 2022
LaSoft - Lviv, Ukraine

Project: RecruitingPlan
Domain: HR and Recruitment
A smart web platform that helps hiring managers, leaders, and individual contributors
simplify their recruiting capacity plan.
Technologies: Python, ReactJS
Team: 6 people

● Facilitated Agile Ceremonies: Led daily stand-ups, sprint planning, sprint reviews, and
retrospectives;
● Identified and resolved obstacles that slowed down the development team;
● Managed Backlog: Worked with a customer to prioritize and manage the product
backlog;
● Maintained transparent communication with the team, provided daily status updates,
and aligned expectations;
● Monitored project timelines, scope, and budget, adapting plans and priorities;
● Conducted monthly 1:1 meetings with each team member to gather feedback, identify
challenges, and support effective team collaboration;
● Managed project invoicing and ensured accurate and timely billing;

● Ensured the team consistently delivered high-quality outcomes aligned with customer
expectations and business objectives.


PROJECT COORDINATOR | Oct 2020 — Sep 2021
LaSoft - Lviv, Ukraine

1. LaSoft
Developed new features and pages for a software development company’s website.
● Applied the Kanban methodology to manage project workflows and ensure efficient
task prioritization and delivery;
● Monitored project progress, identified potential blockers, and ensured timely
completion of key tasks and milestones;
● Coordinated communication with key stakeholders and internal teams, including
Design and the Delivery Manager, ensuring alignment on priorities and project
objectives;
● Performed manual testing of the website and mobile app to identify issues and verify
functionality against project requirements.

2. SH1FT
Domain: Sport Tech
Sh1ft Fitness - a group fitness class format with zero restrictions, so instructors can
teach HOW, WHEN, and WHERE they want. There is the option to live anywhere, teach
virtually, and create your own mashups
Technologies: PHP, Vuejs, React Native
Team: 5 people
● Coordinated the development and implementation of new features and formats for a
mobile application, while supporting the web application;
● Gathered and clarified customer requirements, ensuring alignment between business
needs and project objectives;
● Maintained effective communication and collaboration between customers and the
project team throughout the development process;
● Monitored project timelines, scope, and budget to ensure projects remained on track
and within agreed parameters;
● Prepared and managed project invoices, ensuring accurate and timely billing;
● Performed manual testing of mobile and web application updates to identify issues
and ensure functionality met requirements.


CUSTOMER ENGAGEMENT MANAGER / PROJECT COORDINATOR
| Jun 2017 — Oct 2020
LaSoft - Lviv, Ukraine

● Managed the sales process from Lead introduction to signing contracts;
● Negotiated with potential clients to satisfy their business needs;
● Lead generation through cold calling, email marketing, and networking;
● Tracked potential customers’ requests and evaluated the most prospective leads
(BANT);
● Project discovery & requirements identification;
● Prepared initial project specifications;
● Handled the project estimation process;
● Prepared proposals, presentations, and CVs;
● Project Coordination of short-term projects; Prepared invoices;
● Set up and promoted a company profile on Clutch, TopDevelopers, Hubstaff, etc.

EDUCATION
Lviv Polytechnic National University - Lviv, Ukraine | Master's degree, Applied Linguistics
Jan 2009 - Jan 2014

LANGUAGES
English - Upper-Intermediate
Ukrainian - Native

AWARDS
Completed a Business Analysis course at LaSoft | Sep 2022

ARTICLE
My article on LaSoft’s blog: Localization for your existing project