Марія

Mariia Bondarenko
CV for the position of Project Support Officer
Kharkiv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
Project support, HR and administration professional with over 3 years of experience in international humanitarian organizations,
including Norwegian Refugee Council (NRC), International Medical Corps (IMC) and People in Need (PIN), combined with extensive
previous experience in administration, HR and accounting. Experienced in day-to-day administrative and logistical support,
procurement coordination, supplier communication, office and accommodation arrangements, recruitment and onboarding, personnel
documentation, timesheets and leave administration, business travel documentation, inventory and cooperation with Finance teams.
Comfortable managing multiple priorities in fast-paced humanitarian environments with strong attention to procedures, documentation
and timely follow-up.
CORE COMPETENCIES
• Administrative & Project Support • Procurement / PR / PO Support
• Supplier & Delivery Coordination • Office / Guesthouse Administration
• Hotel & Accommodation Arrangements • Stock & Inventory Management
• Recruitment Coordination • Onboarding & Induction
• HR Documentation & Personnel Files • Leave / Attendance / Timesheets
• Business Travel Documentation • Payroll & Finance Coordination
• HR Policies & Internal Procedures • Reporting & Database Management
• MS Office & Collaboration Tools • PSEA & Safeguarding

PROFESSIONAL EXPERIENCE
Norwegian Refugee Council (NRC) | Kharkiv, Ukraine
HR/Admin Technical Assistant Oct 2025 – Jul 2026
• Supported procurement of office and guesthouse supplies, including preparation of Purchase Orders, collection and verification of supporting
documents, and communication with suppliers.
• Coordinated delivery of goods and services and followed up with suppliers to ensure timely provision.
• Supported office stock and inventory control and monitored office supply needs.
• Arranged accommodation and administrative support for visitors and staff, including hotel bookings, guesthouse coordination, and
communication with landlords and service providers.
• Prepared and maintained HR documentation, including employment-related documents, leave records, attendance, timesheets and HR orders.
• Supported recruitment through candidate communication, interview scheduling, test arrangements and recruitment logistics; coordinated
onboarding and induction for new employees.
• Prepared business travel documentation and supported staff travel arrangements.
• Maintained HR databases and personnel records and ensured accuracy and completeness of documentation.
• Worked closely with Finance, Logistics, Area Management and other departments on procurement, payments, budgets and administrative
matters.
• Supported relocation of the Kharkiv office, coordinating administrative arrangements with suppliers, landlords and internal departments.
Key Achievement: Supported the operational transition to a new Kharkiv office while maintaining ongoing HR, procurement and office
support for a growing team.

People in Need (PIN) | Ukraine, Kharkiv
Local Assistant. Short-Term Project Support – Service Contract September 2025

• Provided short-term administrative and operational support under a humanitarian winterization-related project. Successfully registered 180
people to receive assistance, due to preparation for winter
• Supported project preparation and documentation in line with organizational requirements and deadlines.

International Medical Corps (IMC) | Kharkiv, Ukraine

Senior HR & Administration Officer Nov 2024 – Jul 2025
HR Officer Dec 2022 – Nov 2024
• Managed recruitment and onboarding processes, including vacancy coordination, candidate communication, interviews, employment
documentation and induction.
• Prepared contracts, amendments, personnel documentation, leave records, attendance information and payroll-related inputs.
• Maintained employee files and HR databases and ensured accuracy and completeness of documentation.
• Supported staff with HR procedures, policies and administrative requests.

• Coordinated office administration, accommodation and logistical arrangements for staff and visitors.
• Communicated with hotels, landlords, suppliers and service providers regarding accommodation and office-related needs.
• Supported office procurement and administrative purchasing and coordinated required supporting documentation.
• Worked closely with Finance and other departments on payroll documentation, payments and administrative processes.
• Participated in internal and external audit preparation and maintained required HR and administrative documentation.
• Supported relocation of the Kharkiv office and coordinated administrative arrangements associated with the move.
• Served as local PSEA / Safeguarding focal point and supported awareness and compliance with safeguarding standards.
Key Achievements: Supported the growth of the Kharkiv office from approximately 11 to 65+ employees and helped maintain
structured HR and administrative processes during rapid humanitarian scale-up.

Municipal Enterprise “Kharkiv Heating Networks” | Kharkiv, Ukraine
HR Specialist Sep 2013 – Oct 2022
• Maintained employment documentation and personnel records for approximately 200 employees.
• Supported recruitment, interviews, hiring, transfers, leave administration and termination processes.
• Prepared HR orders, maintained attendance records and responded to employee HR requests.
• Managed several vacancies simultaneously and coordinated recruitment activities with hiring departments.
Selected Achievements: Conducted 50+ interviews, supported 30+ successful hires and managed up to 9 vacancies simultaneously.

Customer Service Specialist Mar 2013 – Sep 2013
• Worked with customer documentation, account information and payment-related issues; coordinated with internal departments to resolve
customer cases.
Achievement: Contributed to a 20% reduction in outstanding customer debt within the assigned area.

Accountant May 2010 – Mar 2013
• Maintained accounting documentation and records and processed supporting financial documents.
• Supported inventory and material accounting and participated in stocktaking and reconciliation of materials.

EDUCATION
Master’s Degree in Economics | O.M. Beketov National University of Urban Economy, Kharkiv | 2006 – 2010
Bachelor’s Degree in Accounting | Kharkiv Housing and Communal College of O.M. Beketov National University of Urban Economy
ADDITIONAL INFORMATION

TRAINING:

Local Safeguarding Focal Point - International Medical Corps | PSEA, Safeguarding, Code of Conduct & Reporting Mechanisms -
IMC Self Help+ Facilitator Training - WHO-endorsed programme, 2025
Conflict Management and Communication - People First Club, 2025
Conflict Management in HR Work - Hurma Academy, 2024

DIGITAL SKILLS
Microsoft Excel, Word, PowerPoint, Outlook | Google Sheets, Google Docs | SharePoint | MS Teams | People System | MENA |
WhiteDoc | Voyager | Unit4 Agresso | Okta

LANGUAGES
English- Intermediate
Ukrainian - Native
Russian - Native

Mariia Bondarenko

Cover Letter for the position of Project Support Officer

Kharkiv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

I would like to apply for the Project Support Officer position with Triangle Génération Humanitaire in
Kharkiv.
What attracted me to this role is that it combines several areas I have already worked with in humanitarian
organizations: administration, HR support, procurement, logistics and coordination with Finance. At the
same time, it would allow me to continue developing in a broader project support role, which is the direction
I am interested in professionally.
Over the past several years, I have worked with International Medical Corps and the Norwegian Refugee
Council in Kharkiv. My responsibilities were not limited to HR. Alongside recruitment, onboarding, contracts,
leave administration and timesheets, I regularly supported office operations, procurement, accommodation
arrangements, business travel, supplier communication and administrative coordination with different
departments.
At NRC, for example, I worked with purchase orders, office and guesthouse supplies, suppliers, deliveries,
hotel and accommodation arrangements and travel documentation. I also supported the relocation of the
Kharkiv office and worked closely with Finance, Logistics and Area Management on day-to-day operational
issues.
At International Medical Corps, I supported the growth of the Kharkiv office from a small team of around 11
employees to more than 65 staff. This required not only strong HR coordination but also flexibility, attention
to documentation and the ability to respond quickly when priorities changed. I was also involved in office
administration, accommodation arrangements, procurement and office relocation.
I enjoy roles where I can see how different support functions connect and help a team work effectively. I am
comfortable coordinating with colleagues, suppliers and external partners, following procedures and keeping
track of several tasks at the same time.
I believe my experience in international humanitarian organizations in Kharkiv would allow me to contribute
to TGH from the beginning, while also giving me the opportunity to continue growing in project and
operational support.
Thank you for considering my application. I would be glad to discuss my experience and motivation in more
detail.
Kind regards,
Maria Bondarenko