Yaryna

Yaryna Svidryk Kostyk
Southampton, PA 18966 | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

Professional Summary

Versatile professional with 8+ years of experience managing logistics, construction, and HVAC projects, leading teams
of technicians, and overseeing budgets for residential and commercial clients. Skilled in estimating, client relations,
and technical systems including AWS, Linux, and cybersecurity. Demonstrated success in project delivery, sales, and
customer retention across multiple industries.

Work Experience

Showroom Designer / Project Coordinator
Affordable Interiors | Grayslake, IL
February 2025 to June 2026

Showroom designer / project coordinator. From in-home measurements, permits, step-by-step supervision to final
inspection.
Duties included building up projects in 2020 software, customer material selection appointments, plumbing, HVAC,
electrical. Dealing with major suppliers to get best possible price for the entire project.

HVAC Project Manager / Office Manager
HOT COLD AIR /Various HVAC Companies — Illinois | Northbrook, IL
September 2022 to March 2025

• Oversaw HVAC system installations, maintenance, and repairs, including solenoid valve installations and commercial
boiler steam pipe flaring, ensuring compliance with safety and quality standards
• Directed teams of technicians to ensure the installation and servicing of HVAC systems met quality standards and
customer expectations, resulting in increased client satisfaction
• Managed equipment ordering, service scheduling, and system performance monitoring to ensure customer satisfaction
and long-term system functionality

Estimator/Project Manager/Sales
Hunzinger Williams awnings and canopies | Lake Barrington, IL
June 2023 to February 2024

• Led projects from inception to completion, managing timelines, budgets, and client expectations to ensure successful
project delivery
• Generated new business leads and responded to warm leads by providing estimates, creating designs, and assisting
customers with fabric selection, increasing sales opportunities
• Oversaw production and supervised installation processes on-site, ensuring on-time project delivery and high-quality
standards
• Managed communication between clients, vendors, and contractors, ensuring the completion of unique and customized
projects for both residential and commercial sectors
• Developed and nurtured relationships with existing clients and potential customers, supporting future business growth

Customer Service Representative/Sales Representative
TMS One / ELD One | Elgin, IL
June 2022 to April 2023

• Managed all aspects of the customer service department, including onboarding, training, and employee management,
resulting in improved team performance
• Enhanced client satisfaction by offering personalized solutions and addressing concerns with the software product,
increasing customer loyalty
• Increased customer retention by developing and implementing effective strategies to convert new users into regular
clients

Freight Broker/Dispatcher
MVP Logistics | Philadelphia, PA
July 2018 to March 2020

• Coordinated freight operations, ensuring timely and accurate deliveries for temperature-sensitive products like fresh
produce, reducing spoilage risk
• Managed broker and carrier agreements, handled logistics, and processed insurance paperwork and load availability
to streamline operations
• Provided excellent customer service by proactively managing potential delays and maintaining transparent
communication with customers and drivers, improving satisfaction
• Assisted the team in navigating different software platforms and provided technical support, increasing operational
efficiency

Remote Dispatcher
Tayisiya LLC | Philadelphia, PA
August 2016 to April 2018

• Dispatched construction teams by managing shipping and receiving appointments, scheduling, and coordinating with
multiple stakeholders to ensure project timelines were met
• Negotiated rates, managed all relevant paperwork, and ensured customer satisfaction through clear communication
and service follow-ups, improving client retention

Remote Dispatcher
Galiziya LLC | Philadelphia, PA
April 2016 to April 2018

• Managed a busy team specializing in outdoor renovations, including scheduling, order management, and customer
service, ensuring efficient project execution
• Ensured timely completion of projects and maintenance of customer relations through proactive communication,
resulting in repeat business

Education

DevOp (Certification)
TENTEK | Schaumburg, IL
October 2022 to April 2023

Translation (Associate)
Uzhgorods National University
August 2011 to May 2014

English (College)
Spanish-American Institute | New York, NY
September 2012 to December 2012

High school diploma
Stryy Grammar School
August 2004 to June 2011

Associate's degree

Skills

Negotiation Project implementation Construction document control Construction vendor
management Maintenance task scheduling Emergency scheduling Produce Experience Order
Management System Construction schedule coordination Technical Proficiency Responsible
Marketing Microsoft Office Research Permit acquisition Project coordination Communication
Skills Pricing Computer Networking English Slack Expense management Interpretation
Customer service Cross-location scheduling Project Leadership Fast learner Logistics Project
delivery management Merchandising Dispatch software communication Attention to detail
Cybersecurity Management Client interaction via phone calls Construction project budgeting
Administrative Experience Bilingual Construction Dispatching Construction Management
Microsoft Outlook QuickBooks Analysis Skills Google Workspace Construction cost control
Linux Budgeting Construction estimating Translation Freight Experience Contracts Blueprint
reading Microsoft Project Teamwork Microsoft Excel Assessments Attention to Detail -- Familiar
May 2020 Identifying differences in materials, following instructions, and detecting details among
distracting information. Full results: Familiar Customer Focus & Orientation -- Highly Proficient May
2020 Responding to customer situations with sensitivity. Full results: Highly Proficient Data Entry --
Highly Proficient May 2020 Entering data quickly and accurately. Full results: Highly Proficient Indeed
Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field. Linguist Experience Construction administrative experience
Phone call management Russian Microsoft Excel Proofreading 2020 Design Software Employee
Orientation Writing Skills DocuSign Google Docs Project management AWS

Languages

English

Additional Information

Authorized to work in the US for any employer