Abdelrahman

Abdelrahman M. Zeidan
01/01/1995
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)
Lviv, Ukraine

Vision
Managerial-level professional with extensive success and experience, I possess a wide range of
knowledge and talents that will allow me to contribute toward the success of your company.

EXPERIENCE

National Freight Logistics INC NC, USA Dec 2021 – Present
Lviv , Ukraine
Team Lead HR Dep

1. Planning & Initiation

Define project scope, goals, and deliverables
Develop project plans, timelines, and resource allocation
Identify stakeholders and establish communication plans
Conduct risk assessments and create mitigation strategies

2.Team & Resource Management

Assign tasks and responsibilities to team members
Coordinate cross-functional teams
Manage project resources (budget, people, tools)

Motivate and support team performance

3. Execution & Coordination

Lead daily project operations
Ensure tasks are completed on time and within budget
Facilitate meetings, stand-ups, and reviews
Remove obstacles that may delay progress

4. Monitoring & Control

Track project progress using KPIs, reports, and dashboards
Manage scope changes (scope creep)
Monitor expenditures and financial performance
Identify risks/issues and take corrective action

5. Communication

Serve as the main point of contact for stakeholders
Present project updates, reports, and documentation
Ensure clear and consistent communication across the team

6. Quality Assurance

Ensure project deliverables meet required standards
Conduct testing, reviews, and validation
Implement quality control procedures

7. Closing & Evaluation

Ensure all project deliverables are completed and approved
Conduct project retrospectives or post-mortems
Document lessons learned and finalize project reports
Release resources and close out contracts

New Trading & Contracting Sal (NTCC) May 2020 – Aug 2021
Saida, Lebanon
Senior Human Resource Officer

Managing the recruitment process and coordinating recruitments with heads of
departments
Managing the Performance Management System
Managing the Orientation of new employees.

Identify training and development needs.
Working on compensation and benefits, suggesting plans to upper management
Managing the payroll.
Organization Chart, Job description and Salary Scale.
Handling employee relations and conflicts
Preparation and declaration of all documents related to Ministry of Finance concerning
employees.
Managing employee’s letters and attestations
Managing NSSF related changes and report to Admin Officer.
Ensuring best safety and health practices and abidance by hygiene instructions.
Any other duties requested by upper management.

New Trading & Contracting Sal (NTCC) Oct 2017- May 2020
Saida, Lebanon
Junior Human Resource Officer
Prepare to register new employees in NSSF.
Fill the advance form and apply his policy.
Reconciliation of monthly salaries & family benefits with NSSF department.
Payroll Preparation.
Prepare of employees’ attestation and letters.
Issuing of Pharmacy Cards and update the pharmacy list.
Updated all the information requested concerning the employees.
Managing the recruitment process and coordinating recruitments with heads of
departments.
Handling employee conflicts and warnings preparation at the request of head of
department.
Enter all data for Human Resource System.
Prepare the overtime hours and the weight waste quantity for payroll.
Prepare of Monthly and annual reports.

New Trading & Contracting Sal (NTCC) Sept2016-Aug2017
Saida, Lebanon
HR Assistant
Assist in payroll preparation by providing relevant data (absences, bonus, leaves)
Assist with day-to-day operations of the HR functions and duties
Compile and update employee records (hard and soft copies)

Conduct initial orientation to newly hired employees
Coordinate communication with candidates and schedule interviews
Deal with employee requests regarding human resources issues, rules, and regulations
Process documentation and prepare reports relating to personnel activities (staffing,
recruitment, training, performance evaluations)

First National Bank FNB June2016-July2016
Saida, Lebanon
Training: Customer Services, Teller

Deposits and loan payments; cashing checks; issuing savings withdrawals
Exchanging foreign currencies; providing special statements, copies, and referrals;
completing safe-deposit box procedures.
Issue ATM cards and changing customer passwords
Open new savings and cheque accounts
Rapidly establishing a good working relationship with customers

EDUCATION

Rafik Hariri University 2017
Mechref, Lebanon
Bachelor of Business Administration degree in Business Computing

National Evangelical Institute for Girls & Boys 2013
Saida, Lebanon
Official Exam Diploma in Computer Science and Accounting

SKILLS

Management Skills:
Communication Skills
Targets
Decision-making skills & Deal closing
Employee Relation
Payroll
Market Analyze
Performance Management
Problem Solving
Negotiation- B2B & B2C
Motivation and Coaching
Staff development recommendations as a result of performance evaluations
Staff training schedules
Staff turnover rates
Timely evaluations
Training and developmental Skills

IT Management:
MS Office/Google sheets (Excel, access, Word and PowerPoint), and Internet
E-Trading / IT Sales
Support Customers through complaints / Chat assistance

Certificates
Basic for Team Leaders Course by QLAB International
Advance for Managing a Team Course by QLAB International
Advance Leadership Course by QLAB International
Chat support operator

LANGUAGES
Arabic – Native
English – Fluent
Spanish – Average
Ukrainian – Average

REFERENCES
Available Upon Request