Олeксандра

Pravedna Oleksandra
+095 647 82 44 | [відкрити контакти](див. вище в блоці «контактна інформація»)

Bachelor’s Graduate in Organization Management and a highly
motivated Career Switcher transitioning into IT Marketing.
Possess 3 years of service industry experience: high stress
tolerance, emotional intelligence, and spoken English (B1+).
Skilled in brand marketing, trend research, and metrics (ROI,
ROMI, CTR, LTV). Continuously read literature and leverage AI
for workflow efficiency.
Age – 21 y.o.
Work Experience
Languages
Guest Experience & Service Specialist
Ukrainian (native) 100% - Ibiza Beach Club
May 2025 — Sept 2026
● Communicated daily with guests, including active spoken
English B1+
60% English interactions with foreign visitors in a high-capacity
venue.
● Handled guest feedback, objections, and complex conflict
Skills & Competencies
situations under peak seasonal workloads.
Brand Marketing & ● Promoted and upsold complex services while maintaining
Market Trend top-tier customer satisfaction standards.
Analysis
Restaurant Administrator & Senior Hostess/
Marketing Metrics Hospitality Venues ("Try Barashky", "My Butter",
(ROI, ROMI, CTR,
"Dvir 12.2")
CPA, LTV) Sept 2023 — Apr 2025
● Managed table reservations, guest seating allocation, and
AI Productivity
Tools (ChatGPT, flow optimization in high-traffic environments.
Claude ● Ensured high service delivery standards, handled client
Prompting) requests, and resolved operational challenges.
● Assisted in onboarding and training junior service staff.
Task Management
(Trello) & Google Operations Administrator/Medical
Sheets / Excel
Center ("Wei Long") Sept 2022 — Aug 2023
Courses ● Managed appointment scheduling, patient registration, and

Digital Marketing structured database record-keeping.
Fractal Academy ● Handled inbound calls, email correspondence, and
In progress administrative workflow execution.
Pre-sales Manager
Just School Education
Sept. 2024
09.2022 – 06.2026 / ONEU
Project manager
Genius space
Dec. 2022 Bachelor's Degree in Organization Management