Ольга

Olga Arvaniti
HR Partner
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | Lviv

Summary
Human Resources Partner with over a decade of deep expertise within fast-paced, cross-location tech
ecosystems. I specialize in optimizing and implementing efficient HR policies, workflows, and solutions
tailored to business needs. My career history spans diverse operational models, including managing product
teams in a healthcare company, creative outsourcers in a design agency, and outstaff client accounts in a
global IT enterprise. Across all these setups, I have successfully collaborated with stakeholders from over 10
distinct cultural backgrounds. Recently certified as a Gestalt Organizational Consultant, I am eager to
leverage new insights into management styles and team dynamics to enrich traditional HR practices, foster
reflective leadership, and drive corporate health.

Core Competencies
● Employee Experience Strategy: Designing a seamless employee lifecycle, from high-touch onboarding
to empathetic offboarding, while facilitating impactful engagement initiatives;
● Performance & Growth Culture: Cultivating data-driven objectivity through measurable frameworks
like OKRs, IDPs, 360-degree feedback cycles, PIPs, the 9-Box Grid, etc.;
● People Analytics: Balancing qualitative human feedback with quantitative data (e.g., eNPS, pulse
surveys, employee satisfaction, retention and attrition rates) for holistic decision-making;
● Conflict Resolution & Psychological Safety: Skilled in mediation and active dialogue to maintain a
positive workplace atmosphere and resolve sensitive interpersonal issues;
● Managerial coaching: Partnering with middle managers to enhance their leadership approaches,
team navigation capabilities, feedback delivery and succession planning skills;
● Cross-Cultural Intelligence: Fostering mutual trust, open communication, and seamless collaboration
across foreign clients, cross-border colleagues, and local team members;
● Organizational Development: Leading orchestration of forward-looking vision sessions, co-creative
workshops, culture-building initiatives, team dynamics interventions, and corporate events.

Professional Experience
Career Sabbatical — Professional Development & Parental Leave May/2021 – Present

● Dedicated a 5-year parenting sabbatical to raising two children while executing a structured upskilling
plan in professional development and psychology;
● Maintained HR industry edge via targeted events, weekly Business Club sessions delivered by
CELTA-qualified British native speaker, and an intensive 'Business English for HR' certification program,
graduating 1st in class with a 99% score;
● Completed a specialization in Gestalt Organizational Consulting while continuing advanced
psychotherapy training to deepen my psychological toolkit for strategic return to HR.

Senior People Partner at Ciklum [Lviv] Dec/2019 – May /2021

● Provided the full scope of HR services (excluding recruitment) for 11 designated clients and their
extended teams (100+ employees), acting as the primary point of contact and consulting on effective
HR tools to support strategic and operational goals;
● Built tailor-made onboarding sessions, handbooks, benefits and "on-demand" learning solutions to
proactively mitigate turnover and strengthen company culture;

● Executed end-to-end Team Reviews, converting engagement data into cost-effective compensation
structures and retention roadmaps;
● Delivered culturally-adapted onboarding for newcomers and Culture Bridging Workshops to
synchronize remote international clients with their Ukrainian teams;

Key achievement: Navigated complex stakeholder dynamics, balancing competing priorities between
clients, corporate leadership, and team members, securing an 8.5/10 overall job satisfaction rating.

People Care Manager at Windmill Smart Solutions [Lviv] Aug/2018 – Jul/2019

● Directed the HR function for 50+ personnel across 3 regional branches (Lviv, Dnipro, Mykolaiv),
optimizing cross-location communication and support;
● Launched the OKR methodology and Individual Development Plans (IDPs) for all Ukrainian
employees, driving professional growth and elevating teams’ productivity;
● Led and mentored a cross-functional People Care team (Recruiters and Office Managers), enhancing
delivery of people-focused services and fostering a collaborative atmosphere;
● Redesigned pre-hiring and onboarding phases to boost early-stage retention, and streamlined
termination process to ensure a positive offboarding experience;
Key achievement: Cultivated a feedback culture by adopting OKRs, implementing talent development
tools, and coaching team leaders, which drove a 10% increase in quarterly goal completion.

HR Generalist at ISD [Yalta, Lviv] Jun /2007 – Aug /2018

● Established and ran the Yalta branch for 7 years as a standalone HR specialist, cross-functionally
managing the full employee lifecycle alongside all facilities, budget, and vendor operations;
● Joined an HR colleague in the Lviv office to scale headcount to 180 staff members, focusing on
workforce stability, operational workflow optimization, and intra-office synergy enhancement;
● Maintained high acceptance and probation success rates in both locations by executing end-to-end
recruitment and milestone-based onboarding;
● Collaborated with the HR team to align the company documentation and its internal processes with
global quality management standards to pass international audits;
Key achievements: Pioneered the launch and development of the first IT hub in a resort area,
transforming it into one of the key players in the local talent market. Delivered ISO 9001 compliance for
the HR sector by successfully clearing the on-site certification exam as the representative for the HR
function.

Education

Master’s degree in Psychology
Lviv Institute of Interregional Academy of Personnel Management 2024 –2026
Specialist’s degree in Philology (Spanish & English)
Kyiv National Linguistics University 1999 – 2004

Additional Skills

● Languages: English - Professional Working Proficiency (B2), Spanish - Limited Working Proficiency
(B1), Ukrainian – Full Professional Proficiency/Native (C2);
● Digital and AI Tools: Microsoft 365, Google Workspace, Jira, Trello, Confluence, Miro, ChatGPT,
Google Gemini