Zakarian

GLEB ZAKARIAN
OPERATIONS | BUSINESS DEVELOPMENT | REGIONAL MANAGEMENT
Kyiv, Ukraine
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PROFESSIONAL PROFILE
Operations and business development manager with 6+ years of experience across grocery retail, HoReCa and food production. Progressed from store management to Operations Director, business partner, project/development management and Regional Manager responsible for 10 locations. Strong hands-on understanding of P&L, Cash Flow, management accounting, budgeting, procurement, assortment, supplier negotiations and cross-functional coordination of accounting, legal, HR and marketing functions.
CORE EXPERTISE
Operations & Leadership
Multi-location operations • Team coordination • KPI management • Process optimization • Inventory control
Finance & Analytics
P&L • Cash Flow • Management balance • Budgeting • Margin & gross profit • Cost control
Business Development
Business launches from scratch • Project management • Business models • Launch budgets • Team building
Commercial & Administration
Assortment & pricing • Supplier negotiations • Accounting/legal coordination • RRO/PRRO • Regulatory interaction
PROFESSIONAL EXPERIENCE
Project Manager / Operations & Development Manager
Food Production & Café-Bistro | 06/2026 – Present
End-to-end launch of a ready-meal production operation and a café-bistro retail point, from operating model and budget to team coordination and day-to-day processes.
• Organized the launch of ready-meal production and a café-bistro point from the ground up.
• Built procurement, production, storage and sales processes; coordinated equipment, suppliers and contractors.
• Worked with assortment, product cost, pricing, margin and management reporting.
• Coordinated accounting, legal and regulatory work through responsible specialists and external partners.
Regional Manager / Commercial Manager — Food Court
«Зелений Слон» | 10 stores | 09/2025 – 06/2026
Managed 10 retail locations with an operational team of approximately 20–30 employees while also leading the commercial side of the Food Court direction.
• Managed store operations, managers, KPIs, sales, gross profit, margins, expenses and inventory.
• Managed a supplier pool of up to 20 partners; negotiated prices and commercial terms.
• Optimized assortment, pricing and product performance; improved margin and gross profit indicators.
• Systematized supplier workflows and simplified purchasing, approvals and new-product introduction.
• Improved coordination between the commercial function and marketing activities.
Project Manager / Development Director
Food Production & HoReCa | 2024 – 2025
Built and launched a bakery and pizzeria from the ground up, combining project management, business development and operational leadership.
• Managed the project from concept and financial model through launch and subsequent operations.
• Planned launch budgets; coordinated renovation, production facilities, equipment and contractors.
• Built the operating team and procurement, production and supply processes.
• Coordinated accounting, legal and regulatory work through responsible specialists.
• Worked with P&L, Cash Flow, product costs, pricing and operational expenses.

PROFESSIONAL EXPERIENCE — CONTINUED
Operations Director / Business Partner
Grocery Retail Network | 5 stores | 03/2022 – 2024
Promoted to Operations Director in March 2022. Led a five-store grocery network and held a partnership interest in one store, participating in key operational and financial decisions at ownership level.
• Managed daily operations across 5 locations and coordinated store managers and teams.
• Managed procurement, assortment, pricing, inventory and negotiations with key suppliers.
• Coordinated finance and accounting; prepared and analyzed P&L, Cash Flow and management balance sheet.
• Managed budgeting, costs, margins and financial performance.
• Coordinated contractual, legal, banking, RRO/PRRO and regulatory matters through relevant specialists.
• Participated in strategic planning and business-development decisions.
Chef Assistant
Grocery Retail Network | 03/2021 – 02/2022
• Worked directly with the business owner on operational and financial management.
• Prepared management reporting and worked with P&L and Cash Flow.
• Coordinated operational issues between stores, accounting and suppliers.
• Analyzed business performance and prepared information for management decisions.
Commodity Expert / Store Manager
Grocery Retail | 03/2020 – 01/2021
• Managed goods ordering, assortment matrix, product nomenclature and inventory in 1C.
• Organized store operations, staff work, pricing and merchandise processes.
Earlier Experience
Customer Support Manager — English Desk, Logistics | 09/2019 – 03/2020
Customer and driver support, broker communication and operational coordination in English.
Sales Manager, Furniture | 12/2018 – 08/2019
EDUCATION & PROFESSIONAL DEVELOPMENT
Master’s Degree in Business and Administration
Kyiv National University of Technologies and Design (KNUTD)
Professional Development
Financial management courses: management accounting, financial analysis, P&L / Cash Flow / Balance Sheet, budgeting and financial planning.
Junior Accounting Course — “Debit and Credit”, 2020
Digital Tools
Excel / Google Sheets — financial reporting, formulas, analysis, dynamic reports, automation and dashboards
1C 8.3 / BAS
Microsoft Word / PowerPoint
Languages
English — B2
Ukrainian — fluent
Russian — fluent