Сервіс пошуку роботи №1 в Україні
Kelechi
Customer service manager
- Розглядає посади:
- Customer service manager, Sales manager
- Вік:
- 23 роки
- Місто проживання:
- Київ
- Готовий працювати:
- Дистанційно
Контактна інформація
Шукач вказав: ТелефонЕл. поштуМесенджер
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/20621005/
Завантажений файл
Версія для швидкого
перегляду
Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.
Anyanwu Kelechi
Sales and Customer Service
[відкрити контакти ](див. вище в блоці «контактна інформація») [відкрити контакти ](див. вище в блоці «контактна інформація») Number 5/9 Oba Street, Asata Enugu State
2003-08-30 Male @K3llyderek
Profile
Customer care professional with a background in Medical Laboratory Science, bringing a unique combination
of scientific precision, problem-solving, and people-management skills. Experienced in leading customer
service operations, handling escalations, improving service processes, and ensuring client satisfaction. Known
for strong communication, attention to detail, and the ability to work effectively across healthcare and service
driven environments.
Professional Experience
B2B Sales Manager (Cold Calls), Supplax Inc. 2025 – 2026
Conducted 200+ outbound cold calls daily to qualify leads, generated sales
• Remote
opportunities, and built a consistent sales pipeline.
Managed and updated CRM records, ensuring accurate tracking of customer
•
interactions, lead status, and follow-up activities.
Engaged prospective clients through phone, email, and messaging platforms,
•
effectively presenting products and overcoming objections.
Scheduled qualified appointments for the sales team while consistently meeting
•
daily activity targets and contributing to team sales goals.
CUSTOMER CARE MANAGER, Eastern Valley Services Ltd. 2024 – 2025
Managed and trained customer care representatives to maintain high service
• Enugu, Nigeria
standards and performance
Monitored customer feedback and satisfaction metrics to identify service gaps
•
and improvement areas
Sales Operations & Customer Care Lead, PrimeLink Solutions Ltd. 2023 – 2024
Led the sales operations and customer care teams, ensuring smooth coordination
• New Brunswick,
between client acquisition and service delivery Canada
Supervised sales tasks and tracked progress to meet targets
•
Certificates
Bachelors of Medical Laboratory Science, University of Nigeria, Enugu Campus 2019 – 2025
Enugu, Nigeria
Skills
Customer Relationship Management Team Leadership & Staff Training
Proficient in Microsoft Word, Excel Time Management & Organization
Active Listening & Empathy Effective Communication Skills
Languages
English
Sales and Customer Service
[
2003-08-30 Male @K3llyderek
Profile
Customer care professional with a background in Medical Laboratory Science, bringing a unique combination
of scientific precision, problem-solving, and people-management skills. Experienced in leading customer
service operations, handling escalations, improving service processes, and ensuring client satisfaction. Known
for strong communication, attention to detail, and the ability to work effectively across healthcare and service
driven environments.
Professional Experience
B2B Sales Manager (Cold Calls), Supplax Inc. 2025 – 2026
Conducted 200+ outbound cold calls daily to qualify leads, generated sales
• Remote
opportunities, and built a consistent sales pipeline.
Managed and updated CRM records, ensuring accurate tracking of customer
•
interactions, lead status, and follow-up activities.
Engaged prospective clients through phone, email, and messaging platforms,
•
effectively presenting products and overcoming objections.
Scheduled qualified appointments for the sales team while consistently meeting
•
daily activity targets and contributing to team sales goals.
CUSTOMER CARE MANAGER, Eastern Valley Services Ltd. 2024 – 2025
Managed and trained customer care representatives to maintain high service
• Enugu, Nigeria
standards and performance
Monitored customer feedback and satisfaction metrics to identify service gaps
•
and improvement areas
Sales Operations & Customer Care Lead, PrimeLink Solutions Ltd. 2023 – 2024
Led the sales operations and customer care teams, ensuring smooth coordination
• New Brunswick,
between client acquisition and service delivery Canada
Supervised sales tasks and tracked progress to meet targets
•
Certificates
Bachelors of Medical Laboratory Science, University of Nigeria, Enugu Campus 2019 – 2025
Enugu, Nigeria
Skills
Customer Relationship Management Team Leadership & Staff Training
Proficient in Microsoft Word, Excel Time Management & Organization
Active Listening & Empathy Effective Communication Skills
Languages
English
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Порівняйте свої вимоги та зарплату з вакансіями інших підприємств:
Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/20621005/