Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/3899091/?puid=86180

Досвід роботи

Business analyst

з 12.2023 по нині (2 роки 11 місяців)
Eleks, Львів (IT)

- Conducted comprehensive document analysis to discover system and user requirements for a hardware software-controlled system
- Communicated with internal stakeholders to refine understanding and ensure clarity in system and user requirements
- Defined and specified system and user requirements, serving as a cornerstone for the system development
- Acted as an SME for the development team, providing insights and guidance to ensure alignment with project goals
- Collaborated with stakeholders to gather and define business requirements
- Translated business needs into clear, concise user stories with acceptance criteria
- Maintained and prioritised the product backlog in collaboration with the Product Owner
- Actively participated in Scrum ceremonies
- Worked closely with developers and testers to ensure stories are well understood and ready for development
- Helped refine user stories by adding details, ensuring feasibility, and updating acceptance criteria

Business analyst

з 08.2022 по 12.2023 (1 рік 5 місяців)
Kindgeek, Львів (IT)

- Played a pivotal role in the discovery phase of an Education domain project module
- Engaged with stakeholders to gather and prioritize requirements
- Performed functional decomposition and collected estimates from developers, maintained and managed the project backlog
- Reviewed visual prototypes
- Prepared the scope of the sprint; created user stories, conducted grooming and planning sessions with the team

Business analyst

з 11.2021 по 08.2022 (10 місяців)
EPAM, Львів (IT)

- Contributed significantly to the active development phase of the project
- Conducted prototypes analysis and elicited requirements through insightful interviews with stakeholders
- Effectively maintained and tracked the project backlog, identified and managed change requests, and fostered close collaboration with development teams
- Successfully conducted and facilitated Scrum meetings, creating a cohesive working environment and ensuring efficient project progress
- Produced Vision & Scope documents, user documentation for training, and UML diagrams, ensuring a well-documented and accessible project knowledge base

Support Engineer

з 04.2021 по 10.2021 (7 місяців)
Ciklum, Lviv (IT)

• Coordinated team in order to exceed regional sales goals
• Built and maintained positive relationships with vendors, clients, and industry
professionals
• Attended internal and external meetings
• Worked with carriers, brokers, and transportation professionals to ensure
success

Carrier Capacity Rep

з 02.2018 по 04.2021 (3 роки 3 місяці)
PLS Logistics Services, Lviv (Transportation and logistics)

• Developed and maintained positive customer relations and coordinated with
team members to properly handle requests and questions
• Used a regional approach to build and maintain a book of carrier partners
• Used negotiation tactics during inbound/outbound calls to buy capacity at the
lowest rate possible
• Monitored carrier performance and reporting carrier failures

Track&Trace Rep

з 04.2017 по 02.2018 (11 місяців)
PLS Logistics Services, Львів (Transportation and logistics)

• Received and answered emergency and non-emergency calls
• Proactively addressed problems and suggested solutions Tracked and updated
call logs and data in software programs

Освіта

Lviv Banking Institute

Economic Cybernetics, Львів
Вища, з 2017 по 2019 (2 роки)

Lviv Banking Institute

Economic Cybernetics, Львів
Незакінчена вища, з 2013 по 2017 (4 роки)

Додаткова освіта та сертифікати

Logos IT Academy

2017, 6 months

Business Analysis, Epam Systems

2021

Project Management , Sigma Software, Lviv

2021

Знання і навички

• MS Access
• Web Browsers
• Google Chrome
• Confluence
• CorelDRAW
• Email
• MS Excel
• Internet Explorer
• Express
• Mozilla Firefox
• Graphic editors
• Internet User
• Jira
• Linux
• MS Office
• Windows
• Opera
• Operating systems
• MS Outlook
• Outlook Express
• MS PowerPoint
• Skype
• SQL
• MS Word
• WordPad

Знання мов

• Англійська — просунутий
• Українська — вільно

Додаткова інформація

Summary of Qualifications:
- Performance-driven and dedicated entry-level business analyst
• Proven exceptional ability to proactively communicate and collaborate with
customers
• Fluent in English
• Master’s degree in Economic Cybernetics