Контактна інформація

Шукач вказав телефон, ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/3943604

Досвід роботи

Customer support representative, sales manager

з 01.2016 по нині (8 років 3 місяці)
Runway, Киев (Norwegian airlines)

My main responsibilities:
Providing excellent customer support via phone, live chat, emails and remote sessions for foreign customers and business clients (mainly US, UK and within Europe);
Selling tickets and maintaining all operations with existing bookings (changing, rerouting);
Preparing reporting documents;
Listening sessions with new staff;
Working with Amadeus booking system;
Working with CRM

Sales representative at Forum One Ukraine

з 02.2015 по 04.2015 (2 місяці)
Olerom consulting, Киев (business trainings)

Explaining the dignity of their products and services;
Inviting to attend business seminar
Cold calling

English teacher

з 06.2014 по 09.2014 (3 місяці)
AIESEC, Cairo (Developing the leadership potential of youth through experiential learning, volunteer experiences and professional internships)

English teacher for children (summer school)

Customer support representative, sales representative

з 05.2014 по 02.2015 (9 місяців)
GoAntiFraud, Киев (IT)

Providing technical support (incoming and outgoing calls, emails);
Working with different teams and time zones;
2nd line support business clients;
Preparing video reports in Camtasia

Youth leader

з 06.2011 по 08.2011 (2 місяці)
Артек, Симферополь (Summer camp)

Youth leader at English speaking group

Освіта

National Slavonic University in Kiev, master degree

English philology, Ровно
Вища, з 2016 по 2018 (1 рік 5 місяців)

National pedagogical Dragomanova university in Kiev

English and Arabic philology, Киев
Вища, з 2012 по 2016 (3 роки 10 місяців)

Додаткова освіта та сертифікати

Online courses at power sales university

2015, 6 месяцев

Знання і навички

Знання мов

• Англійська — просунутий
• Українська — вільно
• Російська — вільно
• Польська — середній

Додаткова інформація

Currently I'm interested in remote position
I can consider a full-time and part time job;
I'm open for new tasks and interesting work
If you're looking for someone who is able to work with different people and who is fast-learning, feel free to contact me via phone [відкрити контакти](див. вище в блоці «контактна інформація»)), Skype (juliat19951) or email ([відкрити контакти](див. вище в блоці «контактна інформація»))