Контактна інформація

Шукач вказав телефон, ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4615985

Додаткова інформація

Halyna Sharovarska

CONTACTS
3 Lesi Ukrainky Boulevard, Kyiv, Ukraine, 01023
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
Website: [відкрити контакти](див. вище в блоці «контактна інформація»)
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)

OBJECTIVE
Copywriting & Marketing Specialist/ Customer Support Agent/ Translator/ Teacher of English
► I'm a passionate Copywriting Expert. My power is in using simple words for creating a unique, persuasive, conversion-focused copy. In addition to the copywriting & editing services, I can provide English to Russian translation and vice versa.
► I have customer service experience. I am able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.
► I am a fluent English/Russian speaker and creative teacher. I help my students to improve their both spoken and written English/Russian and overcome the language barrier.
♦ A little bit more about my personal qualities:
- I am an enthusiastic and reliable person who always strives for excellence.
- I am a quick learner, actively developing new skills and searching opportunities for self-improvement.

WORK EXPERIENCE
NuovoStep, Kyiv
March 2018 — August 2018
Customer Support Representative
Responsibilities:
- Manage large amounts of incoming calls;
- Communicate via live chat and email;
- Identify and assess customers needs to achieve satisfaction;
- Build sustainable relationships and trust with customer accounts through open and
interactive communication;
- Provide accurate, valid and complete information;
-Handle customer complaints, provide appropriate solutions and alternatives within the
time limits.

Matzuri.com
September 2017 — Currently
Content Manager & Article Writer
Managing and writing SEO-friendly and creative content with effective CTA.

Freelancer
November 2017 — Currently
Content Writer
Services I provide:
- Persuasive Sales Copywriting;
- Creative writing;
- SEO optimized content;
- Editing & Proofreading.

American English Center
October 2016 — March 2017
Teacher of English
Responsibilities:
- Teaching American English, emphasizing its grammar and pronunciation peculiarities;
- Developing reading, speaking, and writing skills of students.

Private Tutoring
October 2015 — August 2016
Tutor of English
- Teaching students to speak, read and write in English;
- Identification of individual student needs; the development of study skills;
- Help with a home assignment, preparation for the External Independent Testing of the
English language.

QUALIFICATIONS
Content Marketing Certification (HubSpot Academy) 2017

EDUCATION
Kyiv National Linguistic University September 2014 — June 2018
Bachelor of Arts (B.A.)
English Language and Literature Degree

INTERESTS
Music, reading, cycling, learning and improving languages.

SKILLS
Content writing (SEO), Marketing Strategy, Editing & Proofreading, Customer Support(chat & phone), English to Russian translation and vice versa, Teaching English.
Computer skills: Microsoft Word, PowerPoint, Photoshop.
Languages: Ukrainian, Russian - native, bilingual; English - fluent; Spanish - conversational.