Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4802889

Додаткова інформація

REFERRED JOB Food and Beverage Supervisor /Captain

WORK EXPERIENCE

12/2016 – 2/2018 Banquet Captain
rosewoodhotels.com
Banquet Captain;

• Scheduled staff hours and assigned duties
• Coordinated with banquet and catering managers regarding event details
• Supervised, lead, motivated and trained banquet staff of up to 30+ ensuring consistent high
quality food and service standards.
• Maintained contact with kitchen staff, management, serving staff, and customers.
• Managed food delivery for 300+ guests for especial events.
• Daily accounting, posted daily revenue.
• Responsible for the execution of events from start to finish.
• Organized appropriate and timely set up of all functions and meetings.
• Generate and confirm banquet checks for each meeting day.
• Supervised clean up, re-set of room and closing duties at end of event.

09/2011–12/2016 Banquet and Restaurant Head Waiter
[відкрити контакти](див. вище в блоці «контактна інформація»)
Banquet Head Waiter:
• Coordinated communication and managed team execution and standards between all teams to
ensure successful events and high customer satisfaction.
• Managed and led Banquet and Catering events with additional responsibilities of maintaining
• Service quality standards across all service groups.

Managed preparation, set-up, and service for 50+ special/catering events.
• Scheduled staff hours and assigned duties
• Ensure the event details from Banquet Event Orders are performed and implemented throughout
the event.
• Coordinated with banquet and catering managers regarding event details
• Supports the Banquet manager in the organizing banquet operations and ensuring smoothness
of service of all banquets

Banquet Waiter:
• Performing food and drink serving duties at dinners and special events while interacting with guests
in a positive, friendly and efficient manner;
• Set up for events by putting out furniture, tablecloths and place set up required;
• Arranging table placement and setting up a buffet
• Ensuring service up to hotel standards;
• Keep up with food and beverage refilling;
• Remove each round of plates and replenish utensils;
• Perform cleaning tasks and breakdown of service;
• Maintain high standards of safety and cleanliness;
• Monitoring the hired waiters behaviour and service is followed up to standards;
• Maintaining proper communication between culinary and service team;
• Maintaining the beverage(alcohol and non alcohol) stock ;
• Directly working with the management team for any beverage related orders, issues and bar set
ups for the respective events;
• Adhere to grooming and appearance standards;

Rocca Italian Poolside Restaurant Waiter:
• Seating of the guests;
• Introducing guests to the menu and implementing up selling techniques;
• Following the hotel standards of service timings and etiquette;
• Service of both restaurant and pool area;
• Responsible for cashiering of respective section;
• Responsible for proper section alignment and cleanliness;

05/05/2011–01/09/2011 Head Waiter
Castle Restaurant, Kiev (Ukraine)

• Allocation daily jobs of the staff;
• Following up proper coordination between service and culinary team;
• Monitoring the cashiering of the sections and following up with cashier closing duties withmanagement team;
• Training of new team members;
• Monitoring the performance of junior staff;
• Completing team-related paperwork;
• Managing and monitoring staff attendance;
• Ensuring a clean, safe and friendly working environment;
• Directly reporting to senior management;

01/02/2011–01/05/2011 Waiter
Sun Cafe, Kiev (Ukraine)
• Welcoming and seating of the guest;
• Presenting the menu and up selling special items of the day;
• Following up on guest satisfaction and feedback;
• Cashiering of the respective section;
• Maintaining proper service of the tables;
• Ensuring proper stock and maintenance of the side stations and bar for operation;

Communication skills Good communication skills with colleagues and guests.

Job-related skills Following rules of safety and hygiene as they apply to food serving places, hotels;
Micros , Micros Symphony, IScala, Microsoft Office