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Досвід роботи

Salesforce Consultant

з 07.2019 по нині (4 роки 10 місяців)
Ascendix Technologies, Харьков (Software and services technology company (IT))

Performing gathering the business requirements and documented them with proper process flow charts and Use Cases. Facing business customers and managing their expectations.

Working with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to Salesforce.com clients.

Executing org customization for Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.

Creating various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.

Forming profiles, roles and configure permissions according to organizational hierarchy requirement.

Using Lightning process builder for visualizing and creating automated business processes and flows.

Migrating data into Salesforce application using Apex Data Loader through CSV files. Installing and Configuring Apex Data Loader.

Collaborating with colleagues from various departments on the development and implementation of new, more efficient business solutions for Ascendix products.

Head of Analytics

з 07.2018 по нині (5 років 10 місяців)
Medstar Solutions, LLC, Kharkov (System Development - Healthcare)

Leading a team of business analysts and product owners, engaged in healthcare information system expansion, web and mobile platforms growth and new product development.

Directing product strategies and control by overseeing task estimation, release plans for software delivery, reporting and monitoring to estimate sprint velocity, and controlling roadblocks across engineering and project management teams.

Supporting entire software engineering cycle for an allocated set of projects (Customer Communications, Requirements Analysis, Architecture, Design, Implementation, Testing, Deployment, Maintenance)

Participating and leading the development of proposals, work plans, pricing estimates, and risk assessments for project prospects.

Pricing Analyst

з 08.2016 по 07.2017 (11 місяців)
Pricing Analyst – Logistics & Supply Chain, Voorhees, NJ (Transportation and logistics)

Responsible for thorough cost preparation of all bids, quote requests and RFP/'s for major retail, distributor, food service, supermarkets, clubs, commercial and inter-company customers.

Provided support to the brokerage and sales teams by developing cost/price models, costing, pricing, proposal documentation preparation, and supporting proposal reviews.

Developed and evaluated Key Performance Indicators (KPI), financial ratios and analyzing utilization, and capacity against performance goals.

Gathered financial data from various operational and accounting sources and used that data to provide cost inputs.

Sr Pricing Analyst - Proposal Price Development & Acquisition Valuation

з 06.2015 по 03.2016 (9 місяців)
American Water, Co, Mt Laurel, NJ (Proposal Price Development & Acquisition Valuation)

Delivered comprehensive analysis, cost analysis, price development, forecasting and modeling for potential Military Services Group (MSG) high profile business opportunities, and evaluation of operational data, including enterprise analysis, proposal development and presentations.

Ensured standard cost accuracy and completeness by performing root cause analysis, item master, bill of material and labor routing audits for government utility privatization contracts at military bases with individual contracts ranging over $1B in revenue.

Collection and consolidation of all appropriate inventory items into detailed databases for cost models based on project specific Request for Proposal guidelines.

Performed ad hoc product/plant analysis to support the operations.

Sr Business Analyst – Field Operations

з 10.2014 по 03.2015 (5 місяців)
PECO Energy, Philadelphia, PA (Energy service for the city of Philadelphia)

Developed and conducted short-term and long-range business planning. Conducted modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (operational effectiveness, budget, resource, workload, and workforce and capacity utilization).

Tracked, maintained, analyzed and provided current information on the business field operation’s key performance indicators (KPIs).

Monitored and coordinated activities to manage operational performance (safety, reliability, service level, productivity, etc.) and made recommendations for improvement.

Provided broad analytical and operational support to the business unit.

Built, organized and presented detailed performance reports for both internal and external use.

Financial Analyst – M&A, Consumer Portfolio

з 01.2014 по 07.2014 (6 місяців)
The Kessler Group, Wilmington, DE (Portfolio Management)

Participated in M&A processes including analysis and review of offering materials, valuation modeling, coordination of due diligence, and integration preparation.

Developed key performance indicators and associated metrics to monitor assess and optimize the mortgage, auto, and consumer loan portfolios marketing and sales strategies.

Worked independently with business leaders to create complex excel models to analyze business issues.

Delivered financial and operational support as needed, including financial evaluation of new and propose mergers and acquisitions.

Prepared and created research reports and presentation materials.

Reporting Analyst – Business Consulting

з 06.2013 по 10.2013 (4 місяці)
Experis, Philadelphia, PA (Consulting Services)

Prepared various statistical data analysis reports for corporate enterprises, provided ad-hoc updates and modifying report templates as required.

Developed performance reports for internal desktop support systems and creating a gap analysis to drive the changes needed in business process to take advantage of new functionality.

Conducted an operational assessment, compensation and tenure analysis to identify cost of current stuffing model, determining whether skill gaps exist and how to reduce handle time and rate.

Analyzed medical equipment assets across complete health system and measured cost impact against service division performance.

Settle on the methodologies and procedures for carrying out effectual data analysis.

Developed Power Point presentations for high level corporate overviews.

System Reporting Analyst - Mortgage Banking

з 05.2013 по 06.2013 (1 місяць)
PHH Corporation, Mt Laurel, NJ (Mortgage)

Responsible for developing and producing functional user reports on a routine and as need basis using various query building and report writing software to streamline processes and to ensure compliance with PHH procedures and investor guidelines.

Collected, analyzed and interpreted data relative to bankruptcy and delinquent accounts and making recommendations, and assisting with the implementation of data integrity reports.

Performed workflow analysis to improve efficiency, productivity and cost savings and then making recommendations for improvement and assisted in the implementation of new procedures.

Conducted research and analysis and then coordinated the implementation of each project and conducted follow-up to ensure successful implementation.

Developed and periodically reviewed written procedures to ensure they are updated and integrity is maintained.

Business Operations Analyst – Mortgage Banking

з 03.2012 по 02.2013 (11 місяців)
Freedom Mortgage, Corp, Mt Laurel, NJ (Mortgage)

Prepared critical analyses of business results and business insights of mortgage loans operations consisting of trend analysis, price cost & volume dynamics analysis.

Responsible for managing the planning, development and implementation of various projects and initiatives in support of department and divisions.

Identified and articulated business processing flow including Sales, Marketing and Operations, made recommendations on how to reconstruct/optimize the loan process schema. Optimization recommendations consisted of opportunities to reduce operational, marketing expenses and reduce processing loan processing time. Analysis was also utilized for staffing coordination.

Improved operational efficiency and effectiveness by contributing to the development of process, systems, methodologies and tools.

Performed, measured and evaluated the efficiency of marketing campaigns investments.

Helped drive expense analytics.

Compliance Analyst II – New Business Development

з 07.2011 по 09.2011 (2 місяці)
HSBC, New Castle, DE (Business Development)

Monitored activities of assigned area(s), typically of the largest and most complex nature, to ensure compliance with applicable internal policies and procedures.

Reviewed and analyzed compliance monitoring reports and other related source documents for suspicious/unusual patterns of activity.

Coordinated with the finance teams to ensure accuracy in financial documents. Checked if documents present the true financial position of the organization.

Applied compliance; internal and operational risk controls in accordance with HSBC or regulatory standards and policies; report issues and operational loss events.

Collaborated with internal business partners, team members and Compliance Reporting Manager to ensure the maintenance of report delivery.

Determined the internal control measures and ensure its strict implementation.

Responsible to prepare review methods, analytical techniques and compliance routines.

Business Development Associate – Business Consulting

з 06.2009 по 03.2012 (2 роки 9 місяців)
Twisted Business Plans, Inc, Philadelphia, PA (Consulting Services)

Analyzed and reviewed new business processes, finances and structure for small and large firms.

Collected and utilized fundamental information to provide analyses to determine the financial feasibility of potential acquisitions, joint ventures, startup businesses, and other medium to complex projects.

Evaluated potential acquisitions and conducted analysis of new business opportunities through the building of financial models.

Created detailed analysis in order to justifying deal assumptions such as revenue, expenses, working capital, etc. Reviews the information with Management in order to inform their decisions and support the assumptions used in modeling.

Data Reporting Analyst – Wealth Management

з 08.2007 по 03.2009 (1 рік 7 місяців)
Merrill Lynch Co, Hopewell, NJ (Investment Banking)

Utilized SQL and Access queries to extract and manipulate large data required for completion of analytical projects.

Analyzed massive and highly complex data sets using Beyond Compare and similar programs.

Created performance reports for the project management team on the process of existing and upcoming large size projects.

Performed ad-hoc analysis and data manipulation large size spreadsheets of new business and retirement accounts.

Pulled reports from various internal data sources and make sure that internal business partners have the information necessary to make informed business and financial decisions

Worked closely with IT in the design, support, and integration of reporting automation for a more efficient output.

Освіта

CSC Institute

Computer Science, Southampton
Незакінчена вища, з 1998 по 1999 (1 рік 11 місяців)

Degree in Computer Science

Знання і навички

Знання мов

• Англійська — вільно
• Російська — вільно
• Українська — середній