Maksim

Контактна інформація

Шукач вказав телефон, ел. пошту, адресу та Facebook.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5304947

Досвід роботи

CSR (English)

з 02.2020 по 08.2021 (1 рік 6 місяців)
Govitall, Київ (Educational services)

- Outstanding consulting new and existing customers about products, discounts, payments, etc., and solving issues of any difficulty via chats/calls
- Following communication procedures, guidelines, and policies;
- Ensuring that each customer receives outstanding service by providing a friendly environment.

Manager (English)

з 02.2019 по 09.2019 (7 місяців)
CreditCube, Київ (Financial support)

I was providing financial support via phone to American customers by approving loans as a member of underwriting team.

Account executive

з 06.2018 по 02.2019 (8 місяців)
Reisenplatz SA, Stabio (Tourism business)

I studied work in Switzerland 2 months and after was helping Swiss company to entry into the Ukrainian touristic market. Basically I was introducing meta-search engine (website) to travel agencies.

Customer Support Specialist

з 05.2017 по 09.2017 (4 місяці)
RGK Mobile, Суми (Mobile service)

consulting clients via phone, helping to fix mobile service issues

Customer Service Specialist

з 08.2016 по 05.2017 (9 місяців)
MOYO, Суми (Retail)

advising clients via phone about goods, helping with orders and deliveries. It was related to business.

Customer Support Specialist

з 08.2014 по 07.2015 (11 місяців)
Global Bilgi, Суми (Telecommunications and networking)

advising clients via phone about mobile services, helping to fix any kind of tech issue

Освіта

Ukrainian Banking Academy of the National Bank of Ukraine

International Relations, Суми
Вища, з 2014 по 2016 (1 рік 5 місяців)

Master's degree

Додаткова освіта та сертифікати

Software Quality Assurance

2016, 4 months

Знання і навички

Знання мов

• Українська — вільно
• Російська — вільно
• Англійська — вище середнього

Додаткова інформація

I would like to gain knowledge and experience in such areas as IT, development and marketing. Have some experience in web development. Also I love music and sports.