Резюме від 10 травня 2024 PRO

Максим

Technical Support Specialist, 32 000 грн

Зайнятість:
Повна зайнятість, неповна зайнятість.
Вік:
41 рік
Місто проживання:
Обухів
Готовий працювати:
Дистанційно, Київ, Обухів

Контактна інформація

Шукач вказав телефон , ел. пошту та адресу.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

System Administrator

з 06.2021 по 01.2022 (7 місяців)
IMC, Kiev (Internet company)

Configuring routers, switches. Solution of issues of routing streams. Connection of legal entities and individuals. Help from technical support if they cannot handle the task.

Technical manager

з 05.2019 по 03.2020 (10 місяців)
"BT.9. Ukraine", Kiev (The company is a supplier of integrated solutions for real-time temperature chain management (CCM). Its X, Киев (Transportation, Logistics, Warehousing, International Logistics)

Consulting and supporting users, as well as monitoring the temperature chain during the supply and storage of goods.

Technical support specialist

з 10.2017 по 08.2018 (10 місяців)
FMGroup, Kiev (Restaurant business, TARANTINO family restaurant chain), Киев (Restaurant, Food Service Industry, Fast Food)

Technical support for the restaurant chain. Consultation on technical issues of users. System administration.

Telecommunications engineer

з 01.2006 по 09.2016 (10 років 8 місяців)
Eurotranstelecom, Kiev (The company "Eurotranstelecom" was created to build fiber-optic lines along the railways of Ukraine. The, Киев (Fiber Optic Communications)

Accidents were detected by our Network Monitoring System.
My responsibility was to monitor accidents on our network throughout Ukraine and abroad, 24/7, seven days a week. Our department consisted of 4 people, worked in shifts.
The main work consisted of receiving a phone call or e-mail from customers with a complaint about the service provided, as well as registering problems that appeared on the monitoring system.
All incoming complaints from customers by phone or email were logged in BugZilla.
When a complaint was received, the problem was analyzed, if the problem could be solved on our own, it was solved by our department. If it was impossible to solve the problem by our department, the problem was passed on.
If there was a complaint about the deterioration of communication related to problems in the IP sector, the problem was transferred to the IP department.
Problems on the backbone network, connecting new clients or adding new settings related to adding capacity to existing clients was performed by SDH DWDM department

Освіта

State University of Information and Communication Technologies, Kiev

Telecommunications, Киев
Вища, з 2001 по 2005 (4 роки 2 місяці)

Telecommunication Systems and Networks

Додаткова освіта та сертифікати

School of English "Bridge School" (I have a certificate)

2012 - 2014

Знання і навички

Пользователь ПК Windows Linux IP (Internet Protocol) DNS DHCP TCP Операционные системы Android SMTP Cisco Zabbix POP3 MikroTik OSI Model VLAN UDP IMAP TELNET Nagios Bugzilla

Знання мов

  • Російська — вільно
  • Українська — вільно
  • Англійська — вище середнього
  • Німецька — початковий

Додаткова інформація

• Ability and experience to assemble a PC, finding and replacing a faulty one.
• Knowledge and experience in setting up Android phones/smartphones/tablets.
• Windows/XP/7/8.1/10 - expert.
• Linux - user.
• Active equipment: Huawei, Cisco, Eltex, Dell, EdgeCore, LG, HP, BDCom, GCom, MikroTik.
• Bugzilla, Nagios, Zabbix, SDH, DWDM, TCP/IP, UDP, OSI, SMTP, IMAP, POP3, DHCP, DNS, VLAN, Telnet, EoIP.

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