Контактна інформація

Шукач вказав телефон , ел. пошту, адресу та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5455204

Досвід роботи

Customer Service Representative

з 03.2022 по 02.2023 (11 місяців)
Online Canadian Pharmaceutical Company, Remote (Medicine, pharmacy)

RESPONSIBILITIES
* Receiving and replying mails from clients and assisting them with their questions regarding our products.
* Investigating shipment issues and also issuing a reshipment when necessary.
* Counselling on dosage of drugs and suggesting brand varieties based on clients request.

ACHIEVEMENTS
* Assisted and solved about 90% of the issues I handled
* Contributed to the enforcement of the 24hr Customer services care.

Accountant, Bookkeeper

з 02.2022 по 09.2023 (1 рік 7 місяців)
Calbank PLC, Other countries (Finance, banking, and insurance)

RESPONSIBILITIES
* Digital Inclusive Banking
* Data Entry
* Document financial transactions
* Maintaining accurate financial records
* Computing Taxes
* Processing employee expenses.

ACHIEVEMENTS
* I built and maintained good client relationship
* Exceeds timely targets
* I used a financial forecast to reduce the risk.
* I achieved financial gain per the task at hand.

Customer service manager

з 02.2022 по 02.2023 (1 рік)
Movewheels Transport, Remote (Transportation and logistics)

RESPONSIBILITIES
* Make warm calls to prospective clients.
* I recieve incoming calls and assist clients and solve their problems.
* I make quotes for clients based on the service needed.


ACHIEVEMENTS
* I established a cordial relationship with most of my clients and made them long term clients.

* I was the best customer service personnel for two months.

Sales Manager

з 10.2020 по 01.2022 (1 рік 3 місяці)
Insurance Supermarket Inc, USA (Finance, banking, and insurance)

RESPONSIBILITIES
* Call prospective clients and find the right quotes for them
*Explain the benefits of our package and what makes us stand out
* Find the right insurance advisor for the clients, so we best serve them well

ACHIEVEMENTS
* Increase Sales percentage after 4 months for about 10%

Sales manager /project manager

з 06.2019 по 08.2020 (1 рік 2 місяці)
Business Animation Studio 7030, Poltava (Marketing, advertising, and PR)

Responsibilities:
I prepare and send job proposals to potential clients who are in need of the services we render.
Also I manage projects that comes to my table, as in I lead it from beginning to the end.
I communicate with clients and update them at every stage of the project.
I also render customer service to our client bank. Speaks to them and help them solve the problem at hand

Achievements:
I was in charge of the English department and was able to cause increase in sales for about 40%

English teacher

з 06.2017 по 09.2018 (1 рік 3 місяці)
New way school, Poltava (Education and science)

i was teaching adults and teenagers, following a given a methodical instructions and my students were able to build the confidence in interacting in English language.

Освіта

University of Economics

Economics, Poltava
Вища, з 2018 по 2021 (3 роки)

University of professional studies

Business management, Other countries
Вища, з 2015 по 2019 (4 роки)

Знання і навички

Знання мов

• Англійська — вільно
• Російська — середній

Додаткова інформація

My goal is to succeed in everyday opportunity I get, I love to try new things, new approaches and always strive to be perfect in them.