Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5712490/

Досвід роботи

Support Consultant / Team Lead

з 02.2021 по нині (5 років 7 місяців)
under NDA, Lviv (Consulting, accounting and auditing)

− Providing support to clients as well as members of the team.
− QC and performance of the teammates and their tasks.
− Managing other platforms such as, Stripe, PayPal, Zoom Shifts,
Bamboo HR and internal CRM system.
− Performing the respective
training for the new teammates and
evaluating their performance. − Constantly improving and
innovating the product quality for our clients satisfaction.

Sales Development Representative

з 09.2019 по 01.2021 (1 рік 5 місяців)
Enestech Sofware, Kyiv (IT)

− Qualifying new leads, perform and set demo presentations of the
software
− Explaining every feature of the
software (gaming) and benefits that it can bring to their E sports center
− Following up and responding to emails
− Social Media Management − Managing little tasks as
translations, correction, etc.

Activity Leader

з 09.2018 по 05.2019 (9 місяців)
EF International, Vancouver (Education and science)

•managing intakes of the new students
•scheduling weekly activities for the school.
•performing outdoors and indoors activities with the students
•dealing with students inquiries

Sales Representative/ Team Leader

з 09.2017 по 02.2018 (6 місяців)
ACCEDO, Bucaramanga (Consulting, accounting and auditing)

•Supporting different activities depending on the campaign
•Supervising performance of the team
•Weekly review of other members achievements and inquiries, confirming updates and policies

Guest Services and Front Desk Assistant

з 05.2017 по 08.2017 (4 місяці)
The Baseball Hotel, Richfield Springs (Hotel and restaurant industry)

•Assistance with guests requests
•Coordination of all front desk activities including taking calls and reservations, managing the staff
•Management of guest service staff
•Interacting with top-managers and coworkers

English teacher

з 02.2017 по 02.2018 (1 рік)
Praxis academy, Bucaramanga (Education and science)

• Plan and implement educational activities and events.
• Prepare and distribute periodic progress reports and semester report cards.
• Evaluate and document students’ progress.
• Allocate and grade homework, assignments, and tests.
• Deliver personalized instruction to each student by encouraging interactive learning.

Sales Representative

з 06.2016 по 01.2017 (8 місяців)
ACCEDO, Bucaramanga (Consulting, accounting and auditing)

•Marketing and selling multiple products marketed by our clients.
•Working with monthly targets
•Verifying information
•Determining customers eligibility by checking their information

Human Resources Assistant

з 04.2015 по 05.2016 (1 рік 2 місяці)
TESINT S.A., Bucaramanga (Recruiting and HR)

•Managing payrolls and work schedules
•Going through job applications
•Looking for potential workers
•Sorting out the eligible candidates

Освіта

British Columbia Institute of Technology

Human Resources Management, Vancouver
Незакінчена вища, з 2019 по 2019 (менш ніж 1 рік)

Tamwood College

Hospitality, Vancouver
Середня спеціальна, з 2018 по 2019 (1 рік)

Universidad Cooperativa de Colombia

English and Spanish Languages, Bucaramanga
Вища, з 2015 по 2017 (2 роки)

Unidades Tecnologicas de Santander

Electromechanics, Bucaramanga
Вища, з 2010 по 2014 (4 роки)

Знання і навички

• MS Office
• Slack
• Stripe
• Pipedrive
• HubSpot
• Management of CRM

Знання мов

• Іспанська — вільно
• Англійська — вільно