Akshat

Контактна інформація

Шукач вказав телефон , ел. пошту, адресу, Facebook, Instagram та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5911840

Досвід роботи

Technical support manager

з 06.2023 по нині (11 місяців)
Teleperformance portugal, Portugal (Telecommunications and networking)

Developed a knowledge base of common issues and solutions to improve customer self-service and reduce the need for technical support
Provided technical support for end-users and resolved escalated technical issues
Created tickets working with clients managing relationship with clients
Performing troubleshooting managing customer queries
Provided support for office equipment and troubleshot technical issues
Provided technical support for end-users on hardware, software, and network issues, resulting in a 0.6% reduction in customer complaints
Provided technical assistance to end-users, resulting in a 2% decrease in average call time
Managed customer accounts and maintained accurate records of customer interactions
Rapidly identified root causes of customer issues and provided accurate solutions, resulting in a 1% decrease in repeat customer inquiries
Provided remote technical support and troubleshooting of hardware and software issues, reducing downtime by 2%

Front-end developer

з 02.2023 по 04.2023 (2 місяці)
brainnest, Other countries (IT)

Работа в качестве иннтер, завершая работа
Создание посадочные страницы
Создание веб-страниц
Вход на сайт
Управление веб-страницами
Coding with CSS HTML JAVASCRIPT BOOTSTRAP etc

Менеджер по sales

з 02.2021 по 09.2022 (1 рік 7 місяців)
fenix securities LLC, Kyiv (Finance, banking, and insurance)

Working with clients from USA ,Canada,Europe,Asia,Africa
To ensure swift transactions done to their wallets retaining the clients with a trust of company
improving company relations with the clients
Improving customer satisfaction with the product and his account
Managing queries n explaining the workflow of his investments n company’s goals

Менеджер по продажам

з 08.2019 по 01.2021 (1 рік 5 місяців)
Maxi group LLC, Киев (Финансы, банки, страхование)

Selling of new products
Sales of services to existing base of customers
Working with clients all over the globe except USA
Working with queries of clients to fulfil the demands of investment returns
Managing leads
Helping to boost company profit by 3% by recommendation of SEO

Освіта

National aviation university

Aircraft maintenance, Київ
Середня спеціальна, з 2019 по 2023 (4 роки)

Aircraft Designs ,Functions, Materials, Engines ,Wings,Structure.

N.l.k inter college

Physics chemistry maths, Канпур
Вища, з 2018 по 2019 (1 рік)

physics ,chemistry and math's

Nlk inter college

Physics, химия коммереce, kanpur
Середня спеціальна, з 2016 по 2017 (1 рік)

Додаткова освіта та сертифікати

PYTHON

2022

CSS, HTML

2021

Java Script

2022

Php

2023

React

2023

Знання і навички

Знання мов

• Англійська — просунутий
• Українська — початковий
• Хінді — вільно
• Російська — початковий
• Португальська — середній

Додаткова інформація

currently in Portugal.
please take a look at my portfolio website..(https://aranalder.42web.io)
jr.web developer
Meta сертифицированный
Aerospace engineer
и нетерпением быть инженером.
I'm looking for a job... In an English-speaking working environment.

Вот мой ссылка [відкрити контакти](див. вище в блоці «контактна інформація») utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app.

Have a look at all my certifications! And tasks with projects ! And links