Контактна інформація

Шукач вказав телефон , ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6166731

Досвід роботи

Customer support representative

з 10.2022 по 10.2023 (1 рік)
NETEVIA, Remote (Finance, banking, and insurance)

-Manage large amounts of incoming phone calls
-Identify and assess customers’ needs to achieve satisfaction
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Provide accurate, valid and complete information by using the right methods/tools
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-Complete task through tickets within time limits

Customer support representative

з 05.2021 по 03.2024 (2 роки 10 місяців)
VELCOM CANADA, Remote (Telecommunications and networking)

-Managing & Administering Online Shop Orders from clients
- Resolve Their Questions
-Answer Questions via Phone Chat and emails
-Setting up service for customers.
-Resolving customer issues Via Tickets
- Payment application of customers

Customer support representative

з 09.2020 по 05.2021 (8 місяців)
BLM UKRAINE, Kharkiv (Retail)

-Managing & Administering Online Shop orders from clients also Resolving Their Questions
-Answer Questions via Emails , Phone & Chat
- Adding New Products and Managing existing stocks
- Sending out newsletter with latest product releases .
- Calculating Order Costs
- Publicly posting updates with latest miniatures

Освіта

kharkov national medical university karazin

Medicine, kharkov
Незакінчена вища, з 2016 по 2019 (3 роки)

Додаткова освіта та сертифікати

Computer training

2013, 6 months

Знання і навички

Знання мов

• Англійська — вільно
• Російська — середній
• Іспанська — початковий