Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6458160/

Досвід роботи

Sales representative

з 11.2023 по 08.2025 (1 рік 10 місяців)
Client Recovery Specialist, Lviv (Telecommunications and networking)

Managed client accounts, CRM records, outbound calls, follow-ups, payment recovery and objection handling.

Truck and trace

з 11.2021 по 06.2022 (8 місяців)
PLS Logistics 🇺🇸, Lviv (Transportation and logistics)

Coordinated clients, drivers and logistics operations.
* Managed multiple requests while maintaining timely communication.
* Handled problems and unexpected situations efficiently.
* Developed strong organizational, communication and multitasking skills.

Call center agent

з 08.2020 по 07.2021 (1 рік)
Orthodontic experts 🇺🇸, Lviv (Telecommunications and networking)

* Assisted clients with concerns and questions related to braces and orthodontic treatment.
* Provided clear, professional and empathetic customer support.
* Resolved client issues while maintaining a positive customer experience.
* Communicated with clients across different stages of their treatment journey.

Customer support agent

з 06.2017 по 03.2018 (10 місяців)
Goldsmith enterprises, Lviv (Telecommunications and networking)

Communicated with customers to understand their requirements and recommend suitable products.
* Managed customer inquiries and supported the sales process.
* Built customer relationships and followed up on potential sales.
* Provided professional service throughout the customer journey.

English tuitor

з 04.2016 по 06.2017 (1 рік 3 місяці)
Garneton secondary school, Kitwe (Additional Evening classes)

I signed up for voluntary teaching at a government institution to help the under privileged teens learn how to read and write the English language.

Освіта

danylo halytskyi national medical university

General medicine, Lviv
Вища, з 2017 по 2023 (6 років)

6th year medical student

Додаткова освіта та сертифікати

Doctors practice license which enabled me to practice physically in hospital

2026 August 2026

Знання і навички

• MS Office
• Advisement
• Telecommunications

Знання мов

Англійська — вільно

Рекомендації

• Ms Natalie

  Ms Natalie

  Call center supervisor, Orthodontic experts 🇺🇸

  Контактні дані приховані

• Ms Himidi

  Ms Himidi

  Manager, Gwakisa Ltd

  Контактні дані приховані

• Ms Lucinda

  Ms Lucinda

  HR, Goldsmith enterprises cape Town

  Контактні дані приховані

• Mrs Elizabeth Fondom

  Mrs Elizabeth Fondom

  CEO, Community home school in BB

  Контактні дані приховані

• Ms Ksenia

  Ms Ksenia

  Supervisor, PLS Logistics 🇺🇸

  Контактні дані приховані

Додаткова інформація

ADDITIONAL STRENGTHS

* Medical background relevant to healthcare and aesthetic medicine
* Comfortable communicating with emotionally sensitive clients
* Strong written and verbal communication
* Fast learner and adaptable to new CRM systems
* Proactive and target-oriented
* Comfortable working independently in a remote environment
* Available to work



I am a Medical Doctor who studied General Medicine at Danylo Halytsky Lviv National Medical University and hold a practicing medical license in Zambia. Dermatology was also part of my medical training, giving me a foundation relevant to aesthetic and dermatological care.

I have extensive customer support and client-management experience. I previously worked with Orthodontics Expert, where I assisted clients and resolved concerns related to braces and their treatment. I also worked as a Dispatcher at PLA Logistics, developing strong communication, coordination and problem-solving skills. Later, I worked with a recovery firm where I gained hands-on experience with CRM management, client follow-ups and outbound communication.

These roles have strengthened my ability to understand client needs, handle objections, resolve concerns, maintain client relationships and work systematically toward results. I am confident communicating through phone, WhatsApp, social media and CRM systems.

I believe my combination of medical knowledge, dermatology exposure, customer support experience and sales-oriented approach makes me a strong candidate for this role. I would be excited to contribute to your clinic while growing within the team.