Елена

Elena Konovalova
[відкрити контакти](див. вище в блоці «контактна інформація»), [відкрити контакти](див. вище в блоці «контактна інформація»)

Executive assistant
Key skills:

Team management
Budgeting
Operation management
Office management from 500 sq.m to 11000 sq.m
Transport logistic management

WORK EXPERIENCE

November 2020- August 2021
10 months

Beauty Academy Ecole
Director
Key responsibilities:
Branch launching and management: start up the branch from the zero ( found premise, renovation,
Purchase furniture, equipment, cosmetics etc)
Administrative and economic activities (consumables, equipment, internet, telephony, cosmetics, etc.)
Planning and managing the financial performance of the school (costs, revenues and profits, etc.)
Conducting activities to increase the awareness of the school
Team management (administrators and teachers, recruiting staff, motivation, reducing staff turnover, analyzing the quality of the service)
Work with school clients (sales, work with returns, etc.)
Work with documentation and reporting (accounting, agreements, weekly reporting, etc., including cash discipline).

March 2019 — May 2020
1 year 3 months

Ajax Systems
Administrative director
Key responsibilities:
Team management (office managers, supply managers, cleaning staff, total 11 people): increase team from 8 to 11 employees. Define employees’ development and motivation system.
Office management of 11,000 sq. m of the total area, business center class C, including remote offices and production facilities:
Smooth operation and maintenance of offices and production facilities organization: developed and implemented a norm for the procurement of coffee, milk, fresh fruit, which helped to minimize consumption and more clear planning for future periods.
Reconstruction work in offices organization and conduction: repair work was carried out on 4 properties from 180 sq. m to 1800 sq. m (office areas, production facilities), organized 2 fully equipped canteens for employees, organized 3 coffee points.
Work with suppliers: agreed on discounts, which minimized the company’s expenses from 200,000, 00 UAH per year for furniture purchase.
Employees’ shuttle organization: during the lockdown period, organized the transportation of 700 people to the company office in Kiev at low rates per day.
Organization of additional preventive measures in connection with the COVID-19 pandemic: organized additional disinfection by aerosol spraying, bactericidal lamps were installed in the common areas, cleaning regimes of premises were changed;
Budgeting and reporting
Administrative support company’s projects: NY parties, quarterly strategic sessions
Monitoring of real estate market, property search and analysis.

June 2017 — July 2018
1 year

Educational agency Business Link
Head of the Administrative Department
Key responsibilities:
Team management (secretaries, courier).
Reception desk service organization: introduced work standards, developed a training system for new employees, which improved the quality of visitors’ reception.
Cooperation with courier services, sending and receiving letters and catalogs: optimized cooperation with Ukrposhta, that reduced the time by 2 times for sending, and simplified the monitoring of parcels.
IT support for the company, namely the organization of the smooth operation of the Internet, telephony, computers and office equipment;
Recruiting: Search and selection of candidates for work in the company, conducting initial interviews through job sites: automated the initial interview process, introduced online testing of candidates
Administrative support for exhibitions and other projects of the company: 2 exhibitions, 4 mini-events, 2 corporate events.
Accounting and inventory of advertising materials, catalogs and equipment
Reporting, CPPR, budgeting
June 2014 — December 2015
1 year 7 months
June 2011 — November 2012
1 year 6 months

LLC “CORAL TRAVEL”
Head of the Administrative Department
Key responsibilities:
Team management (secretaries, office manager, drivers, courier);
Reception desk service organization: introduced work standards, developed a training system for new employees, which improved the quality of visitors’ reception;
Budgeting and reporting;
Planning and optimization of company expenses (selection of suppliers, purchase of office equipment);
Organization and carrying out redevelopment in the office, repair work: organized a fully equipped canteen for employees;
Administrative support for the company's projects, participated in the organization of exhibitions 3 times a year;
Recruiting: Search and selection of candidates for work in the company.
November 2012 — November 2013
1 year 1 month

TravelService West Indies Ltd
Operations manager
Key responsibilities:
Co-operating with providers and tour operators (i.e. correspondence, reservation and confirmation of order transfers, excursions and other services).
Supervising and managing the organization of travel tours for Russian speaking tourists, including:
Tours and work schedule of tour guides
Transport logistic
Work of hotel representatives
Information tours organization for partners
24 hour support for tour guides and hotel representatives to resolve issues and conflict situations
Ensuring quality control of employees’ work and their compliance with company standards.
June 2010 — June 2011
1 year 1 month

Zhytlobud
Personal Assistant to a Chief Executive Officer
Incoming-outgoing correspondence registration;
Organization and coordinating of internal meetings;
Guests reception;
Phone calls answering;
Administrative work organization;
Orders and procedures preparation, accomplishment control;
Invoices and agreements monitoring;
October 2005 — June 2010
4 years 9 months

VAB Group LLC, TBIH Financial Services Group N.V.,
Personal Assistant to a Shareholder’s Representative and a Member of the Supervisory Board
VP’s time saving due to efficient scheduling and organization of the work day;
Organization and coordinating of internal meetings;
Control of follow-up actions for VP’s guidelines and orders;
Control of correspondence, running business correspondence with foreign partners;
Business trip organization(booking hotels, tickets);
Guests accommodation & reception;
Coordination companies work;
Organization and recordation meetings, including phone conference calls;
Supervisory board meetings, Shareholders General Assemblies, operating meetings, presentation preparing, simultaneous translation;
Translation from English to Ukrainian(Russian) and from Ukrainian(Russian) to English all company’s documents (charters, presentations, reports, orders, protocols, agreements, bank documents);
Company’s cash flow control and management;
Negotiations with banks in issue of opening invest accounts in Ukraine (interest rate, conditions etc);
Cash flow reports to shareholders;
July 2001 — September 2005
4 years 3 months

JSC “RMD Group”
Interpreter, then CEO’s deputy
President’s work day planning;
Control of follow-up actions for President’s guidelines and orders Conference negotiations business meetings organization;
Control of correspondence, running business correspondence with foreign partners;
Business trip organization(booking hotels, tickets);
Guests accommodation & reception;
English and Russian business correspondence;
Conference negotiations business meetings organization;
Simultaneous and written translations;
Education

Higher

2008
National Technical University of Ukraine “KPI”
Law department, lawyer/high

2004
National Technical University of Ukraine “KPI”
Ecology department, Ecology & Preservation of the Environment/high

Professional development, courses

2012
Kiev University for Market Relations
Kiev University for Market Relations, Certificate in Financial Analysis (Professional Development Course)

2006
First Governmental Course in Foreign Languages
First Governmental Course in Foreign Languages, Certificate in English Language

Skills

Languages
Ukrainian — native
English — I am a fluent speaker
Russian — I am a fluent speaker

Additional information

About me
Enthusiastic and keen team player. Able to adapt own skills to different industries and fit in seamlessly with any team. Thrives on being given responsibility and can build rapport quickly both with the executive team and customers. Has extensive experience in managing others and can work closely and effectively with external service providers. Proven to be able to learn new skills quickly. Possesses excellent organization and communication skills developed in business partnering and advisory roles.