Оксана

Resume. CV
Oksana Goud
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

Summary:
If you or your director have a staffing problem like, "I'd like someone to develop/optimize/manage some business activities successfully, creatively and with result-oriented approach…" Check out this summary. I will manage to do it.
I’m a strategic and operational manager with more than 20 years of professional experience, with a strong record of delivering profitable growth and innovation.
During my career I developed solid expertise in processes optimisation, sales and marketing, and people management.
My big inspiration is to add more value to internal and external stakeholders through delivering highly influential work in strong collaboration with business clients, colleagues, and partners. Besides, my key strengths stay on top of the leadership principles characterizing myself as an open-minded, innovative, and responsible person, who knows how to guide people to find their place to be most useful.
I am looking forward to working in a dynamic and collaborative environment as well as to making a positive impact.

Experience:
February 24, 2022 – To Date - an active Volunteer
Optimization of warehouse processes;
Coordination and coaching of volunteers;
Managing administrative needs.
2007 - 2022 – CEO of “Tour de Lviv» travel company (https://tourdelviv.lviv.ua)
Built the company from scratch to 3 offices, and 12 employees
Implemented marketing, HR, accounting, legal and sales functions
Developed strategic partnership with more than 55 companies
Evaluated and improved operations and financial performance
Developed unique travel tours, corporate events, team-building activities
Conducted strategic planning of the company
Crisis management and risks prevention
Introduced new profitable projects
Team coaching
2002 - 2007 - Director of "Formula-12" (company specializing on wholesale products of medical purpose)
Logistics management
Financial risks evaluation
Commercial and Marketing management
Examining and assessing economic and market trends, earnings prospects, financial statements and various other indicators and factors to determine suitable investment strategies

Until 2002 – worked in the field of pharmacy as a pharmacist, analyst, deputy head of a pharmacy, freight forwarder, logistics manager, wholesale manager, sales manager, medical representative, etc.

Skills & Abilities:
Excellent diplomatic and commercial negotiation skills
Strategic planning
Financial and commercial risks assessment, financial and legal literacy
Motivation and building effective teamwork
Control over the terms and scope of tasks
Ability to maintain a balance between the interests of the business and the team.
Building and maintaining relations with clients
Crisis management
Team coaching and HR
Presentation skills
Development and implementation of marketing strategies
Forecasting problem moments and situations, making proposals for their solution
Ability to work with the huge amount of data and a lot of people involved (1500 <)
Logistics
Professional organization of corporate recreation

Education:
2004-2007 – Kharkiv International Institute of Economics and Management
Master of Tourism Management
1987-1992 – Lviv State Medical University named after D. Halytskyi
Master of Pharmacy
Courses:
Successfully passed more than 30 local and international courses in direct sales, business development and marketing. Among them: “Google Analytics and Advertising in Google”, “Negotiations with business partners", “Secrets of delegation and personal time management” by International Business Club of Entrepreneurs "Cons na Bis", “B2B & B2C Sales" etc.(2009-2021)
LART Guide courses: Qualification of the guide, certificate № LMR№39 (2008)
“Tais”: Certificate in finance and accounting for small business (1996)

Development of my own courses:
"How to get a job as a tourism manager": https://tdl-ms.com/course (20 h)
"Why the team does not produce results" (6 h)
"Taking rubbish out of your head" (12 h)
"Respect your leadership - earn more" (3-6 h, team training program)

Languages:
Ukrainian - native
English - B1
Polish - C1
Russian - C2 (try to forget)

Hobbies:
I love books, music, sports, psychological and logical games, communication with people.

Detaliet list of courses:
Direct sales
1998 MDM "Sales Skills"
1999 Trade Technologies LLC "Management and Marketing of Sales Representatives"
2014 I. Dzyamulych "Negotiations with business partners"
2015 E. Zhigiliy "Call Master" (online course)
2016 O. Morozov "Sales as a system. Techniques of effective negotiations »
2019 C. Kudelko "How to stop consulting and start selling" (online course)
2020 O. Sokolov “B2B & B2C Sales"
2020 M. Batyrev "45 tattoos sold"
Marketing
2017 Marketing company "Auspex", Course "Practical Marketing" by I. Yevseyev
2018 T. Morozova "FB advertising from scratch"
2018 K2 Training Center "Google Analitycs and Advertising in Google" Y. Pirch
2020 S. Kudelko "Marketing tools in tourism"
2021 Tilda Company "Creating sites from scratch on the Tilda resource"
2021 TurBiz "Successful lid generation"
Courses for directors and management
2009 Training company "Choice" "Improving personal efficiency", advanced course and leadership program
2013 Kyiv Center for Business Support and Development "Legal basis of doing business tour"
2014 KCPRB "Taxation of transactions of tour agents and tour operators"
2015 "Socionics for DISCover" I. Dzyamulych
2017 - 2019 International Business Club of Entrepreneurs "Cons na Bis"
"How to double profits in 2 months"
"Systematization of business processes"
"HR"
"Theory of effective employment"
"Secrets of delegation"
"Time = money"
"Secrets of delegation and personal time management"
2021 M. Batyrev "45 tattoos of the manager"