Резюме від 21 травня 2023 PRO

Njoku

Support specialist, 25 785 грн

Зайнятість:
Повна зайнятість, неповна зайнятість.
Вік:
26 років
Місто проживання:
Київ
Готовий працювати:
Дистанційно

Контактна інформація

Шукач вказав ел. пошту.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

Business Development Intern

з 01.2023 по 04.2023 (3 місяці)
Asana Limited, Інші країни (Маркетинг, реклама, PR)

Developed advertising collateral and sales presentations in collaboration with teammates.
Generated sales from targeted accounts within the client base.
Addressed client concerns and recommended appropriate changes to supervisors.
Built and nurtured business relationships with customers and local organizations.
Prepared reports and targeted lists for upper management.
Supported client acquisition through collaboration with sales and marketing departments.
Provided personalized product and service suggestions based on customer needs.

Volunteering Programming Tutor/ Junior IT Recruiter

з 11.2021 по 10.2022 (11 місяців)
Chuk’s Divine Computer Center, Інші країни (IT)

Developed and maintained customer and supplier relationships through account development.
Cross-trained employees to maximize team agility and performance.
Resolved staff conflicts by actively listening to concerns and finding a middle ground.
Monitored daily activities, mentored team members, and promoted high performance.
Conducted equipment maintenance training and skill development exercises.
Evaluated employee performance and provided constructive feedback.
Implemented strategies to reduce waste and achieve sales and profit targets.
Led employee recruitment, interviews, and mentoring program.
Ensured operational excellence by organizing and overseeing assignments.

Customer Support Specialist (Remote)

з 03.2020 по 09.2021 (1 рік 6 місяців)
Outsource Global, Інші країни (Маркетинг, реклама, PR)

Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained an ethical and positive working environment to reduce turnover and promote high retention rates.
Established and cultivated solid business relationships with new or existing customers.
Resolved customer issues quickly to close deals and boost client satisfaction.

IT Intern

з 06.2019 по 12.2019 (6 місяців)
FCDA Corporate HQ, Інші країни (Public Sector)

Had to query the CCTV footage to apprehend a thief at the organisation
Had to create a database for the staff's mortgage
Had to make some hardware repairs of computers and printers
Most times, an IT support personnel

Освіта

Federal University Dutsin-Ma, Katsina State

Computer Science and IT, All Ukraine
Вища, з 2017 по 2021 (4 роки)

IT Internship, Federal Capital Development Authority, Completed 2019
Relevant Coursework: Multivariable Calculus, Probability, Statistics, Computer Programming, Computer Electronics.
Undergraduate project studying “Improving Recommender Systems through a profile learning model”
Graduated August 2021 with a 4.0 GPA

Знання і навички

JavaScript SQL PHP BASIC Flutter Front-end development Algorithms Dart Dart Programming

Знання мов

Англійська — вільно

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