Dongzhi

Yang Dongzhi
Salesforce.com Architect
Gender: Male
Education: Bachelor of Information System from USTC (China Top 10)
Languages for profession: English, Chinese, Japanese, Russian
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Summary
16 years’ overall experience in enterprise system architecturing, development, implementation, improvement & maintenance for world’s indutrial leading companies.
9 years’ experience on Salesforce.com. 6x Certified Salesforce Application Architect.
Familiar with Force.com, Sales Cloud, Service Cloud, Experience Cloud, Hands on skills on Apex, Visual Force, Lightning Web Component, REST API/SOAP API, Bulk API. Integration with external systems or salesforce to salesforce integration.
Strong skills in data modeling, and mapping business needs with software system architecture.
Microsoft Certfied Professional for SQL Server and Oracle Certified Expert for PL/SQL.
Working experience on latest web/mobile application technologies, including Meteorjs, AngularJs, mongoDB, Bootstrap, SASS, HTML5/CSS/Javascript.API integration via HTTP/HTTPS, Web Socket protocals, C/S architecture, OAUTH2 , including facebook, google,paypal, stripe, alipay etc.
Familiar with AWS, Digital Ocean, Alibaba Cloud (Aliyun).
Good business sense, knowledge of business operations, ability to understand business model, key processes, and indentity opportunities for improvements and solutioning quickly.
Excellent data analysis skills with tools including: MS T-SQL, MS SQL Server , PL/SQL,Oracle, Business Objects XI, Crystal Report IX, Cognos.
Ability to lead by example, influence, and nuture team to achieve goals. A good advisor to supervisors and internal stakeholders.
9 years’ team management / project management experience. PMP certified since 2013.
Good communication & interpersaonal skills, fast learning

Education
2002/09 ~ 2006/07 University of Science & Technology of China
Bachelor Degree in Information Management & Information System

Work Experience
2016/1-present Bonuspoint Information Technology (Singapore) Pte. Ltd.. – A personal start-up providing Salesforce.com technical consultation for PWC
Job Title: Director, CTO
- Engage in Pre-sales activities as solution architect to design / present demos to potential clients
- design and implement soluitions from solution design to development and testing and deployment.
- Lead and guide technical team
- work with project manager to manage stakeholders.
- provide overall IT consulting services on various web/mobile technologies directly to other private business customers.

2014/2 to 2022/8/23: IQVIA – NYSE listed leader in Healthcare technology
Job Title: Senior Business System Analyst – Salesforce.com
Report to: Senior Director, IT
Responsibilities & Accomplishments:
-2021-2022 Team Lead and solution architect of Order Management project to build a new order management system for the entire company,
2020, Team Lead of BAU (Business As Usual) team for continous improvement of CRM
2019-2020 Lead of CRM support team, standardized support process for internal customers, and improved service SLA with average customer satisfaction > 90% .
2018 Architect for implement new CRM instance for new business unit in UK for 100+ users.
2016-2018 Senior Business Analyst and Architect for implmenting new CRM for 15000 users as a result of a merge.
2015-2016 Senior Business Analyst for impmenting new CRM system based on Mobile Intelligence as a result of a major acquisition for 5000+ sales users.
2015-2016 Trainer and automation developer for Chatter through the entire organization for approx. 15000 users.
2014-2015 Developer for customzed CRM mobile app on Salesforce1 for approx. 1500 users
2014 –2015 Developer for Reports & dashboards for Sales Cloud and Service Cloud on Salesforce.com for approx. 1500 users.
2010/6 to 2013/5: Gates Fluid Power China Ltd. – a US Industrial leader in hose and coupling manufacturing & services
Job Title: IT Manager China
Report to: IT Director APAC, GM China
Responsibilities & Accomplishments.:
-Lead all IT initialtives across China(4 businesses) , and ERP implementations and support in Singapore ( 2 companies )
- Lead Implementation ERP systems in 6 business entities of the organization.
- Develop customized modules and analysis reports for regional senior management
-Develop local IT strategy, budget in line with latest business vision & change
-Champion IT audits
-Manage external IT partners
-Owning IT budget
2009/11 to 2010/6: Softtek China Ltd. --The largest IT out-soucing company in south America
Job Title: BI Technical Support Engineer
Report to: Project Manager
Responsibilities:
Support & Improve the global Business Inteligence systems of client GE Oil & Gas.
Maintain & Improve the structures, efficiency & performance of Databases, Data Warehouses, and Data Marts.
Monitor and trouble shoot the daily ETL process
Communicate with clients to understanding business requirements and deliver works.
Develop new data reports with Cognos and Business Objects XI.

2007/02 to 2009/11: GKN Wheels (Liuzhou) Ltd. –A European Fortune 500 manufacturer
Job Title: Business System Analyst
Report to : I.S. Manager in England & local Finace Controller
Responsibilities:
Played a key role in ERP Implementation & on-going support
Close the gap between global business operation standards and local realities by end use training and process improvements.
Collect and analysis business needs .
Work closely with development team to deliver solutions.
2006/09 to 2007/01: Liuzhou Yizhou Automobile Air-conditioner Co., Ltd.
Job Title: System Administrator
Report to: IT Manager
Support & enhance ERP system.
Trouble shoot & user training.

IT Technical Experience
CRM
Salesforce.com, Odoo
DBMS
MS SQL Server2000,2005,2008
Oracle 10g
ERP Systems
Infor Fourth shift ERP, Odoo
Yongyou HR System
BI & Report Development Tool
MS SSIS,SSAS, SSRS
Business Object XI
Crystal Report IX
Cognos Report Studio 8.3
Excel
Programming Language
PL/SQL
T-SQL
Visual Basic 6/ASP
HTML5/CSS/SCSS/Bootstrap
Java script/AngularJS/Meteor JS
/C/C++/C#
Other
MS Office
HPSD
MES
BPM – Ultimus
WMS
Certificates & Test Performance:
2021 Salesforce Certified Application Architect
2021 Salesforce Certified Data Architect
2021 Salesforce Certified Sharing Architect
2021 Salesforce Certified Platform Developer I
2021 Salesforce Certified App Builder
2021 Salesforce Certified Administrator
2014 Salesforce Certified Force.com Developer
2013 Project Management Professional
2012 Japanese Language Proficiency Test N1(top level)
2010 Japanese Language Proficiency Test N2
2010 Oracle Certified SQL Expert
2009 National Computer Level Test Band 4 Certified Database Engineer
2009 GMAT Verbal & Quantitative 640/800, Analytical Writing 5.0/6.0
2008 Microsoft Certificated Professional: DB Developer & Administrator
2005 TOEFL Score: 617/670
2004 National Computer Level Test Band 3: Database Technology
2004 College English Test-Band 6
2003 National Computer Level Test Band 2: C Language
Training Experiences:
2019/1: CBAP Training, certified Business Analysis Professional
2012/8：PMP certification training
2008/10 ：MS SQL Server 2005 BI
2008/07 ：Cognos Professional Report Author(In UK)
2008/06 ：Developing on MS SQL Server 2005
2008/05 ：Administrating MS SQL Server 2005
2007/02 ：Fourth Shift ERP standard training courses
PERSONAL INTERESTS
Fitness, Languages, culture, history