Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9308881/

Досвід роботи

Hosting Representative

з 01.2023 по 08.2025 (2 роки 8 місяців)
Namecheap, Дистанційно (IT)

• Provided high-quality technical and customer assistance via live chat and email to hosting service users.
• Helped clients with domain registrations, hosting configurations, SSL certificate installations, and email setup.
• Troubleshooting issues related to DNS, website migrations, and general website problems.
• Communicated professionally in English with customers worldwide using internal CRM and support platforms.
• Consistently met SLA requirements, ensured customer satisfaction, and collaborated with other departments to resolve complex
cases efficiently.

Back end developer

з 10.2021 по 07.2022 (10 місяців)
Стартап, Дистанційно (IT)

• Developed server-side logic and core business logic of the application.
• Implemented CRUD operations for main system entities.
• Worked with relational databases (PostgreSQL) and wrote and optimized SQL queries.
• Designed database schemas and data models.
• Integrated backend services with the client side via REST APIs.

Освіта

Lviv Polytechnic National University

Systems programming, Львів
Вища, з 2024 по 2025 (1 рік)

Знання і навички

• Java
• Адаптивність
• Data management
• Understandability
• C/C++
• Python
• SQL
• Teamwork

Знання мов

• Українська — просунутий
• Англійська — середній